Assistant General Manager

Job Summary
We are seeking a dynamic and experienced Assistant General Manager to oversee daily operations within a fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive knowledge of restaurant management, and a passion for delivering exceptional customer service. This role involves supporting the General Manager in managing staff, ensuring food quality and safety standards, and maintaining operational efficiency across various departments including kitchen, bar, and front-of-house. The Assistant General Manager will play a key role in fostering a positive team environment and driving the success of our establishment.

Responsibilities

• Assist in managing daily restaurant operations, including food preparation, service, and staff supervision
• Oversee inventory control, ordering supplies, and managing food safety standards in compliance with health regulations
• Supervise staff training, development, and performance evaluations to ensure high-quality service delivery
• Manage POS systems such as Aloha POS and Micros POS for accurate cash handling and sales reporting
• Coordinate shift management to ensure smooth transitions between team members during busy hours
• Support budgeting processes and monitor financial performance to meet operational goals
• Ensure customer satisfaction through excellent service standards and prompt resolution of any issues
• Assist in hiring, interviewing, and onboarding new team members
• Maintain compliance with food safety protocols and hospitality industry standards
• Collaborate with management team to develop strategies for business growth and operational improvements

Skills

• Proven experience in food service management, including casual dining, fine dining, or quick service restaurants
• Strong leadership skills with previous supervising or assistant manager experience in hospitality or restaurant settings
• Expertise in food preparation, kitchen management, and food safety procedures
• Proficiency with POS systems such as Aloha POS and Micros POS; cash handling experience required
• Excellent customer service skills with the ability to handle challenging situations professionally
• Ability to train and develop staff effectively; experience in staff training & development preferred
• Knowledge of inventory control, budgeting, and food management practices
• Experience with catering, banquet operations, or hotel/restaurant management is a plus
• Strong organizational skills with the ability to manage multiple priorities efficiently
• Leadership qualities that promote teamwork, accountability, and continuous improvement

This role offers an exciting opportunity for a motivated professional to contribute to a thriving hospitality environment while advancing their career within the food industry.

Job Type: Full-time

Pay: $3,000.00 - $5,000.00 per month

Work Location: In person