Assistant General Manager

Assistant General Manager (AGM)

Renaissance Oklahoma City Downtown Bricktown Hotel

Job Summary

The Renaissance OKC Bricktown, a top-performing hotel in the Bricktown district, is seeking a dynamic and driven Assistant General Manager (AGM) to join our leadership team. Known for exceptional guest experiences, strong operational performance, and a culture of excellence, our hotel is seeking a hands-on leader ready to help elevate our team and sustain our success.

The AGM partners closely with the General Manager to lead daily operations, inspire associates, uphold brand standards, and deliver memorable guest experiences in a fast-paced, upscale environment.

Key Responsibilities

• Partner with the General Manager to oversee all aspects of daily hotel operations

• Lead, support, and develop department managers and hourly associates

• Drive exceptional guest service and confidently handle guest recovery situations

• Ensure Marriott and Renaissance brand standards are consistently achieved

• Assist with scheduling, payroll, labor management, and cost controls

• Support recruiting, hiring, onboarding, training, coaching, and performance management

• Ensure compliance with safety, health, and company policies

• Act as Manager on Duty, providing visible leadership and decision-making support

Qualifications

• 2+ years of hotel or hospitality management experience (AGM or Department Head experience strongly preferred)

• Proven leadership skills with the ability to motivate and engage teams

• Strong communication, organizational, and problem-solving abilities

• Experience in guest service recovery

• Ability to thrive in a fast-paced, high-volume operation

• Flexible availability, including evenings, weekends, and holidays

• Proficiency with hotel systems and standard computer applications

What We Offer

• Competitive health, dental, and vision benefits

• Paid time off and holiday pay

• Marriott hotel and brand travel discounts

• A collaborative, high-performing leadership team

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person