Assistant General Manager Hilton Garden Inn

Assistant General Manager (AGM)

Hilton Garden Inn Birmingham Liberty Park

Birmingham, AL

Job Type

Full-Time | Salaried Management Position

About the Role

The Hilton Garden Inn Birmingham Liberty Park is seeking an experienced and driven Assistant General Manager (AGM) to support the overall leadership and daily operations of the hotel.

This role partners closely with the General Manager to ensure operational excellence, financial performance, team development, and consistent delivery of Hilton brand standards.

We are looking for a hospitality professional who is results-oriented, highly accountable, and capable of leading teams in a fast-paced environment.

Key Responsibilities

Assist the General Manager in overseeing all hotel operations, including front office, food and beverage, housekeeping, maintenance, and guest services

Drive guest satisfaction scores by ensuring exceptional service delivery and resolving escalated guest concerns

Support revenue management strategies and help optimize occupancy, ADR, and overall hotel performance

Monitor financial performance, labor costs, and departmental budgets

Lead, coach, and develop department managers and team members

Ensure compliance with Hilton brand standards, policies, and procedures

Conduct regular property inspections to maintain quality, cleanliness, and safety standards

Assist with hiring, training, scheduling, and performance management of staff

Step in as acting General Manager in the GM’s absence

Qualifications (Required)

Minimum 3+ years of hotel management experience (Assistant GM, Front Office Manager, or similar leadership role)

Proven track record of improving guest satisfaction and operational performance

Strong leadership, communication, and problem-solving skills

Experience managing multiple departments within a hotel

Ability to lead teams, hold accountability, and drive results

Flexible schedule, including weekends and holidays

Preferred Qualifications

Experience with Hilton brands (Hilton Garden Inn strongly preferred)

Knowledge of Hilton systems (PEP)

Experience in select-service or focused-service hotels

What We Offer

Competitive salary (based on experience)

Performance-based bonus opportunities

Hilton team member travel discounts worldwide

Growth opportunities within the Hilton brand

Professional and supportive work environment

Schedule

Full-time management schedule

Must be available for evenings, weekends, and holidays as needed

Why Join Us

At Hilton Garden Inn Birmingham Liberty Park, we are committed to operational excellence and delivering a consistent, high-quality guest experience. This is an opportunity to join a stable and professionally managed property where leadership, accountability, and growth are prioritized.

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off

Application Question(s):

• Have you worked with Hilton brands before?
• Are you comfortable leading multiple departments?
• Are you available to work weekends and holidays?
• Do you have experience running a food and beverage operation?

Experience:

• hotel: 3 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person