Assistant General Manager - Marriott Brand

Job Overview
We are seeking a dynamic and energetic Assistant General Manager to lead our hotel operations under the prestigious Marriott brand. In this pivotal role, you will drive excellence in guest services, oversee daily hotel functions, and foster a vibrant team environment. Your leadership will ensure the delivery of memorable guest experiences while maintaining operational efficiency and financial performance. This is an exciting opportunity for a passionate hospitality professional eager to make a significant impact in a thriving resort or hotel setting.

Duties

• Assist the General Manager in overseeing all hotel departments, including front desk, housekeeping, food and beverage, and guest services
• Lead and supervise staff to ensure exceptional guest experiences and uphold Marriott brand standards
• Manage revenue streams through effective pricing strategies, budgeting, and revenue management techniques
• Ensure high standards of customer service by training staff on phone etiquette, multi-line phone systems, and guest relations
• Oversee human resources functions such as hiring, training, performance evaluations, and staff development
• Maintain compliance with safety regulations and hotel policies, including night audit procedures and security protocols
• Handle guest complaints promptly and professionally to resolve issues and enhance guest satisfaction

Skills

• Proven supervising experience within the hospitality industry, ideally in hotel management or resort settings
• Strong leadership skills with the ability to motivate teams and foster a positive work environment
• Excellent customer service skills with a focus on guest relations and hospitality excellence
• Knowledge of revenue management strategies to optimize occupancy and profitability
• Bilingual or multilingual abilities are highly desirable to serve diverse guests effectively
• Familiarity with hotel management systems, multi-line phone systems, and front desk operations
• Experience in budgeting, human resources management, and night audit procedures
• Exceptional communication skills with professional phone etiquette and interpersonal abilities

Join us to lead a vibrant team dedicated to delivering outstanding hospitality experiences. Your expertise will help shape memorable stays for our guests while advancing your career in a fast-paced, rewarding environment.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person