Assistant Maintenance Supervisor

JOB SUMMARY: As the Assistant Maintenance Supervisor at AG Living, you play a pivotal role in supporting the Maintenance Supervisor in overseeing the maintenance operations of our multi-family property. Your technical expertise, leadership skills, and commitment to resident satisfaction contribute to the overall success of our property.

VALUES MODELED: All employees are expected to bring our values to life every day by demonstrating:

• RESPECT: Treat people with courtesy and kindness, valuing inclusion and diversity.
• ACCOUNTABILITY: Honor commitments, focus on delivering solutions, and take ownership of responsibilities.
• INTEGRITY: Act with honesty, honor, and transparency in all activities.
• SERVICE: Be socially conscious, proactive thinkers, committed to improving well-being.
• EXCELLENCE: Strive for excellence, adapt, innovate, and exceed expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintenance Coordination:

• Assist in prioritizing and coordinating maintenance requests, repairs, and preventive maintenance tasks.
• Ensure timely resolution of maintenance issues to maintain resident satisfaction.

Technical Expertise:

• Perform skilled repairs and maintenance tasks in plumbing, electrical, HVAC, appliances, carpentry, and general building systems.
• Collaborate with the maintenance team to address complex maintenance challenges.

Supervision and Training:

• Support the Maintenance Supervisor in supervising the maintenance team, including task assignment, training, and performance management.
• Foster a collaborative work environment, promoting teamwork and open communication.

Unit Turnover:

• Assist in preparing vacant units for new residents by completing repairs, replacements, and improvements.
• Ensure units are move-in ready, addressing plumbing, electrical, painting, and other maintenance needs.

Emergency Response:

• Assist in responding to maintenance emergencies promptly, diagnosing issues, and implementing solutions to ensure resident safety.

Vendor and Partner Coordination:

• Collaborate with external contractors and vendors for specialized repairs and projects, ensuring quality work and timely completion.
• Coordinate vendor activities and oversee work performed by external parties.

Safety and Compliance:

• Adhere to safety protocols, follow property policies, and comply with building codes and regulations.
• Maintain a safe work environment and promote a culture of safety within the maintenance team.
• Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.

Documentation:

• Maintain accurate records of maintenance activities, repairs, materials used, and work orders.
• Assist in documenting preventive maintenance tasks and inspections.

Inventory Management:

• Assist in managing maintenance supplies and materials, ensuring availability and proper organization.

Help track inventory levels and reorder supplies as needed

EDUCATION/EXPERIENCE:

• High school diploma or equivalent; trade school certification or relevant vocational training is a plus.
• Must be EPA Certified.

COMPETENCIES:

• Proven experience in maintenance, repairs, or a related field, with strong technical skills. Knowledge of plumbing, electrical, HVAC, carpentry, and appliance repairs is essential.
• Strong leadership skills, excellent communication, and interpersonal skills are required for effective collaboration with team members, residents, and vendors.
• The ability to prioritize tasks, manage time effectively, and work efficiently under deadlines is crucial.
• A valid driver's license and reliable transportation are also necessary.

Key Qualities:

• Technical proficiency in various maintenance tasks.
• Strong leadership and mentorship capabilities.
• Effective communication and interpersonal skills.
• Time management and prioritization abilities.
• Commitment to safety regulations and best practices.
• Attention to detail in documentation and inventory management.
• Collaborative and teamwork-oriented mindset.