Assistant Manager – FedEx Ground Contracted Service Area

Assistant Manager – FedEx Ground Contracted Service Area

Company: Hembree Cargo Inc.
Location: Murfreesboro, Tennessee
Employment Type: Full-Time
Schedule: 5–6 days per week, including weekends as operational needs require
Start Time: Approximately 7:00 AM
End Time: Until daily route completion, operational needs, and required administrative responsibilities are complete

About Hembree Cargo Inc.

Hembree Cargo Inc. is a growing transportation and logistics company operating as a FedEx Ground contractor in the Murfreesboro, Tennessee market. We are building a high-performance delivery operation centered around safety, reliability, accountability, technology, and exceptional service execution.

Our mission is to create one of the most professional, dependable, and operationally disciplined contracted delivery teams in the FedEx Ground network. We believe that strong operations are built through strong leadership, clear communication, consistent accountability, and a commitment to doing things the right way every day.

At Hembree Cargo Inc., we invest in our people and our operation through:

• Industry-leading technology and operational tools
• Best-in-class safety equipment, processes, and training
• Competitive compensation and performance-based incentives
• Career growth and advancement opportunities
• A culture built on professionalism, ownership, communication, and continuous improvement

Position Summary

Hembree Cargo Inc. is seeking a dependable, motivated, and leadership-minded Assistant Manager to support the daily execution of our Murfreesboro delivery operation.

The Assistant Manager will work directly with the General Manager and company leadership to help oversee drivers, route readiness, vehicle availability, safety compliance, service execution, driver communication, and daily operational performance. This position plays a key role in ensuring that the operation runs efficiently, drivers are prepared, vehicles are ready, and all routes are completed safely and successfully.

This is an excellent opportunity for someone with transportation, logistics, package delivery, fleet, dispatch, or leadership experience who wants to grow into a larger management role. The ideal candidate is organized, reliable, calm under pressure, and willing to lead from the front.

The Assistant Manager will be employed by Hembree Cargo Inc., an independent FedEx Ground contractor. This position is not employment with FedEx.

Key ResponsibilitiesDaily Operations Support

• Assist the General Manager with the daily execution of the delivery operation.
• Help ensure all routes are properly staffed, vehicles are ready, drivers are prepared, and daily service obligations are met.
• Support morning dispatch, route assignments, driver check-ins, package readiness, and communication with drivers.
• Monitor daily route progress and assist with resolving operational issues, delays, missed stops, service concerns, vehicle problems, or staffing challenges.
• Communicate clearly with drivers, the General Manager, terminal staff, dispatch, and company leadership regarding daily operational needs.
• Help ensure the completion of all routes before the end of the service day.
• Assist with daily morning meetings, operational updates, and driver communication.

Driver Leadership and Accountability

• Support the management, coaching, and development of delivery drivers.
• Reinforce company expectations related to attendance, safety, professionalism, customer service, route execution, and vehicle care.
• Assist with driver onboarding, training, ride-alongs, coaching, and performance follow-up.
• Help identify performance concerns and communicate them to the General Manager.
• Lead by example and maintain a professional, respectful, and accountable work environment.
• Support employee morale by communicating clearly, solving problems quickly, and helping drivers understand expectations.

Safety and Compliance

• Promote a safety-first culture throughout the operation.
• Ensure drivers complete required pre-trip and post-trip vehicle inspections.
• Help monitor driver safety, vehicle condition, safe driving practices, and compliance with company standards.
• Report unsafe behavior, vehicle concerns, incidents, accidents, injuries, customer complaints, or service issues promptly to the General Manager.
• Assist with documenting safety concerns, inspection issues, incident reports, and operational follow-up.
• Reinforce company policies, safety procedures, and applicable transportation requirements.

Fleet and Vehicle Readiness

• Assist with confirming that vehicles are safe, operational, properly equipped, and ready for daily dispatch.
• Communicate vehicle repair needs, maintenance issues, and downtime concerns to the General Manager or designated maintenance contact.
• Help coordinate vehicle swaps, spare vehicle usage, and contingency plans when vehicles are unavailable.
• Support basic fleet organization, vehicle cleanliness expectations, and daily readiness checks.
• Help track and communicate recurring vehicle issues that could affect service performance.

Administrative and Back-Office Support

• Assist with daily administrative tasks required to support the operation.
• Help maintain accurate records related to attendance, route completion, inspections, service issues, vehicle concerns, and driver communication.
• Support payroll review, onboarding documentation, safety documentation, incident reporting, and other operational records as directed.
• Assist with reporting, follow-up, and completion of required FedEx-related tasks and company administrative responsibilities.
• Help monitor performance metrics and communicate opportunities for improvement to the General Manager.

Contingency and Route Support

• Assist with route coverage, vehicle movement, driver support, package handling, or operational recovery when business needs require.
• Help respond to route disruptions, callouts, weather issues, vehicle breakdowns, peak volume, and other time-sensitive operational needs.
• Maintain flexibility and urgency to protect service quality and daily completion.

Qualifications

• Prior experience in transportation, logistics, package delivery, dispatch, fleet operations, warehouse operations, or team leadership preferred.
• FedEx Ground, UPS, Amazon DSP, courier, trucking, parcel delivery, or last-mile logistics experience strongly preferred.
• Prior management, assistant management, lead driver, dispatcher, BC, or operational leadership experience is a plus.
• Strong communication skills and the ability to work professionally with drivers, managers, terminal staff, vendors, and company leadership.
• Ability to stay organized and make sound decisions in a fast-paced environment.
• Strong problem-solving skills and the ability to respond quickly to operational challenges.
• Dependable, punctual, and able to hold others accountable while maintaining professionalism.
• Valid driver’s license required.
• Must have an acceptable motor vehicle record if driving duties are required.
• Must be able to complete all required post-offer screening and eligibility requirements, which may include a background check, motor vehicle record review, drug screen, and DOT physical/medical certification if applicable.
• Ability to occasionally assist with route operations, vehicle movement, package handling, or delivery support when business needs require, with or without reasonable accommodation.
• Ability to lift, move, or assist with packages up to 150 lbs. with appropriate equipment, including a hand truck, when operationally necessary.

Ideal Candidate

The ideal Assistant Manager is someone who wants more than a job. This person wants to be part of building a strong operation and growing into a larger leadership role.

We are looking for someone who:

• Takes ownership of daily results
• Leads by example
• Communicates clearly and professionally
• Handles pressure with urgency and composure
• Cares about driver success and customer service
• Understands that safety and reliability come first
• Pays attention to details
• Holds themselves and others accountable
• Looks for solutions instead of excuses
• Wants to grow with the company

The right person will be a trusted partner to the General Manager and a key leader for the driver team. This role requires someone who is willing to be hands-on, proactive, and deeply involved in the daily success of the operation.

Compensation and Benefits

• Competitive compensation
• Performance-based bonus opportunities
• Paid training
• Health benefits
• Paid time off
• Career growth and advancement opportunities
• Opportunity to help build and support a growing transportation operation

Work Schedule

This is a full-time leadership position. The Assistant Manager should expect to work 5–6 days per week, including weekends when required by business needs.

Typical start time is approximately 7:00 AM. End time will vary based on daily route completion, operational needs, staffing, service performance, and required administrative responsibilities.

Equal Employment Opportunity

Hembree Cargo Inc. is an equal opportunity employer. Employment decisions are based on qualifications, merit, business needs, and job-related requirements. We do not discriminate on the basis of any legally protected status under applicable federal, state, or local law.

Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position, unless doing so would create an undue hardship.

Important Notice

Hembree Cargo Inc. is an independent FedEx Ground contractor. Employees of Hembree Cargo Inc. are not employees of FedEx.

Job Type: Full-time

Pay: $1,000.00 - $1,250.00 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person