Assistant Manager – General & Motor Insurance

Job Title: Assistant Manager – General & Motor Insurance

Job Summary

The Assistant Manager – General & Motor Insurance is responsible for supporting the underwriting, policy administration, claims coordination, and client servicing of non-life insurance products, with a primary focus on motor insurance. The role ensures operational efficiency, regulatory compliance, and high-quality customer service while assisting in business growth and team supervision.

Key Responsibilities

Underwriting & Policy Management

• Assist in underwriting general and motor insurance policies in line with company and insurer guidelines

• Prepare and review quotations, proposals, endorsements, renewals, and cancellations

• Coordinate with insurance companies for approvals, placements, and special terms

Client & Broker Servicing

• Act as a point of contact for clients, brokers, and internal stakeholders

• Provide product guidance and resolve customer inquiries in a timely manner

• Support retention initiatives and cross-selling opportunities

Claims Coordination

• Assist clients with claim notification and documentation

• Liaise with insurers, loss adjusters, and workshops to ensure smooth claim settlement

• Monitor claim progress and provide regular updates to clients and management

Operations & Compliance

• Ensure compliance with regulatory requirements and company policies

• Maintain accurate records, MIS reports, and documentation

• Support audits and internal controls

Team & Management Support

• Support the Manager in supervising daily operations and workflow

• Assist in training and mentoring junior staff

• Participate in process improvement and efficiency initiatives

Skills & Competencies

• Strong knowledge of general and motor insurance products

• Understanding of underwriting and claims processes

• Excellent communication and client-handling skills

• Strong organizational and analytical abilities

• Ability to work under pressure and meet deadlines

• Proficient in MS Office and insurance systems

Qualifications & Experience

• Bachelor’s degree in Business, Finance, Insurance, or a related field

• 3-4 years of experience in general and/or motor insurance

• Relevant insurance certifications or licenses (preferred)

Reporting To

• Manager – General & Motor Insurance

Interested applicants may send an email to reception@greenshield.ae

Thank you!

Job Type: Full-time