Assistant Manager Human Resources (Healthcare)

Introduction:

We are currently recruiting for an experienced HR Generalist/Assistant Manager for a new state-of-the-art multi-specialty hospital located in Dubai Healthcare City Phase 2. This upcoming healthcare facility is designed to deliver world-class clinical services, advanced patient care, and cutting-edge medical technology.

As part of a growing healthcare venture in Dubai, the hospital aims to set new benchmarks in quality, safety, and patient experience, aligned with international standards including Joint Commission International (JCI). This is an exciting opportunity to be part of a hospital from its early stages, contributing to its setup, commissioning, and operational excellence.

About the role:

The Assistant Manager – HR is responsible for supporting the execution of human resource strategies and HR operations at the hospital. The role ensures timely recruitment, smooth onboarding, accurate payroll processing, performance management, and compliance with HR policies and healthcare regulations.

The incumbent will contribute to building a strong talent pipeline, supporting employee development, assisting in HR policy and procedure formulation, and maintaining operational efficiency while enabling a positive, performance-driven work environment.

The role works closely with department heads, employees, and HR leadership to ensure effective delivery of HR services aligned with the hospital’s operational and patient care objectives.

Key Responsibilities:

Talent Acquisition & Recruitment
• Manage end-to-end recruitment for clinical and non-clinical roles as per approved manpower plans.
• Source candidates through job portals, recruitment agencies, and internal databases.
• Screen and shortlist candidates based on job requirements and competency fit.
• Coordinate and schedule interviews with hiring managers and leadership teams.
• Ensure timely closure of open positions within defined timelines.
• Maintain and build a talent pipeline for critical and recurring roles.

Recruitment Coordination & Stakeholder Management
• Coordinate with department heads to understand manpower requirements and job specifications.
• Facilitate interview processes including logistics, documentation, and candidate communication.
• Provide regular updates to stakeholders on recruitment status and pipeline.
• Manage relationships with external recruitment agencies and job portals.

Onboarding & Employee Lifecycle Management
• Manage pre-joining and onboarding processes including documentation and joining formalities.
• Prepare and issue offer letters and employment contracts.
• Ensure smooth induction and orientation of new employees.
• Coordinate with internal teams for employee onboarding requirements (IT, finance, admin, etc.).
• Support employee lifecycle processes including confirmations, transfers, and separations.

Payroll & Compensation Administration
• Support payroll processing by validating employee data, attendance, and leave records.
• Coordinate with Finance for timely and accurate payroll disbursement.
• Ensure employee benefits, allowances, and deductions are processed accurately.
• Address employee queries related to payroll and compensation.

Performance Management & Appraisals
• Assist in implementing the hospital’s performance management system.
• Coordinate performance appraisal cycles including goal setting, reviews, and documentation.
• Track completion of appraisals and follow up with stakeholders.
• Maintain performance records and support reporting on performance metrics.

Learning & Development Coordination
• Coordinate training programs, workshops, and induction sessions.
• Support training needs analysis in collaboration with HR and department heads.
• Maintain training records and track employee participation.
• Assist in execution of employee development initiatives.

HR Operations & Documentation
• Maintain and update employee records, personal files, and HR documentation.
• Assist in formulation and updating of HR policies, procedures, and administrative protocols.
• Ensure accuracy of employee data in HRMS.
• Maintain recruitment trackers, interview records, license issuance, and HR MIS reports.
• Track and manage documentation related to licensing, visas, and onboarding.

Regulatory & Compliance Support
• Support compliance with UAE labor laws and healthcare regulatory requirements (DHA/HAAD/MOH).
• Coordinate documentation for employee licensing and malpractice insurance.
• Ensure timely submission of required documents for visa and regulatory processes.
• Maintain compliance records and support internal and external audits.

Employee Relations & Engagement

• Assist in handling employee queries, grievances, and requests.
• Support implementation of employee engagement initiatives and activities.
• Ensure timely resolution of employee concerns in coordination with HR leadership.

Reporting & Data Management

• Prepare recruitment, payroll, and HR operations reports, dashboards, and MIS for management review.
• Maintain trackers for recruitment, payroll inputs, licensing, and onboarding activities.
• Ensure timely and accurate reporting of HR metrics and activities.

Qualifications:

• Bachelor’s Degree in Human Resources, Business Administration, or related discipline (mandatory)
• MBA in Human Resources or equivalent postgraduate qualification (preferred)
• Professional certifications such as CIPD / SHRM (preferred)

Work Experience:

• 3–5 years of experience in HR, preferably in recruitment, HR operations, or employee lifecycle management
• Prior experience in the healthcare industry in the UAE is preferred
• Exposure to payroll processing, performance management, appraisals, trainings, and HR policy support
• Familiarity with regulatory and licensing requirements is mandatory.