Assistant Manager (Retail and Service)

Pump It Up of Oakland is hiring a part-time Assistant Manager. Join a team that throws the best parties on the planet!

Pay: $22/hr PLUS TIPS!

We are seeking a customer service-oriented individual with excellent leadership skills. If you are friendly, enthusiastic, dependable and responsible we encourage you to apply. Experience working with children is a plus!

Responsibilities include, but are not limited to:

• Leading the team. Creating a positive, professional, and fun work environment
• Providing excellent customer service to all guests
• Keeping the events on schedule
• Checking in/out all guests
• Enforcing safety rules
• Responding to guests' concerns
• Monitoring employee schedule and breaks
• Making outbound/taking inbound calls to confirm upcoming events
• Reaching out to future party hosts that submitted an inquiry
• Maintaining a clean, fun, safe facility
• Tracking inventory and supplies
• Taking charge in any situation that may arise
• Maintaining social media accounts
• Opportunity to take on additional responsibilities

Requirements:

• Excellent customer service skills
• Strong communicator (in-person, on the phone, via email)
• Retail sales and customer service
• Point of Sale experience
• Proficient using a computer
• Previous leadership experience
• Experience working in a fast-paced environment
• High School Diploma or equivalent

Desired experience:

• Working with kids
• Ability to speak Spanish a plus
• College degree

Schedule: Between 20-25 hours per week. Work days are Tuesdays, Thursdays, Fridays, Saturdays and Sundays. Can be flexible with two days off but working weekends is required.

Job Type: Part-time

Pay: From $22.00 per hour

Benefits:

• Retirement plan

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person