Assistant Manager - Wealth Management Operations

Job Purpose:

To oversee the Wealth Management operations for the bank, ensuring smooth day-to-day functioning while upholding security protocols, compliance standards, and operational efficiency. This role involves supervising wealth & asset operational activities, mentoring junior staff, driving process improvements, mitigating risks, and maintaining a high standard of operational execution. A strong knowledge of Wealth & Asset Management products, custody processes, and problem-solving skills are essential.

Key Responsibilities:

• Assist in developing and improving Wealth Management (WM) workflows to optimize operational efficiency and mitigate risks.
• Document, maintain, and improve standard operating procedures and other Wealth Management-related documentation.
• Collaborate with Line Manager to work closely with the engineering, security, operations, and product teams to improve internal- and external-facing products and processes.
• Process/Monitor the day-to-day operations task, including transactions such as deposits, withdrawals, transfers, custodian services and reconciliations.
• Act as a point of escalation for related issues raised by junior staff, or internal stakeholders, ensuring prompt resolution.
• Assist in preparing and reviewing reports, documentation, and internal controls to support audits and regulatory reviews.
• Drive digitisation and automation initiatives to improve turnaround time and client experience. Participate in UAT, system configuration, and re‑engineering process for custody and wealth systems.
• Provide guidance and cross-training to junior staff when necessary.
• Stay up-to-date with emerging trends in WM and recommend relevant updates to the bank’s operational strategy.
• Stay informed about industry regulations and work closely with compliance teams to ensure WM process meet regulatory requirements.
• Ensure any outstanding items are assigned to relevant departments and are followed up for timely resolution.

Key Skills, Qualifications & Experience:

• 6+ years of experience of WM Operations Management, preferably within the financial services industry.
• Bachelor's degree in Economics, Finance, Business, or a related field.
• In-depth understanding of Wealth Management products and the best practices. Strong knowledge of securities, funds & custodian services.
• Familiarity with relevant regulatory frameworks and compliance requirements in the Wealth & Fund Management industry is a plus
• Familiarity with Wealth Management & Fund management software and systems is a plus
• Ability to work in a fast-paced and dynamic environment, managing multiple tasks and priorities effectively