Assistant Manager/Sales Associate

The Assistant Manager/Sales Associate position is critical to our everyday operations. It is a dynamic position that is a mix of Retail Sales (40% of the time) & managing all back of house and shop operations (60% of the time). Each shift consists of a mix of job responsibilities including:

Retail Sales:

• Greet & assist customers in a friendly & approachable manner during business hours
• Provide product knowledge & recommendations to meet customer needs
• Handle transactions & petty cash accurately & efficiently using our point-of-sale system
• Build strong customer relationships & foster a positive shopping experience.
• Maintain product knowledge & staying up-to-date on new items
• Assist in keeping the store clean and organized by sweeping, mopping, dusting, and other tasks as needed
• Maintain a clean & organized store environment.
• Interact with customers in-store & via email/phone regarding orders, items, inquiries etc, as needed
• Opening/Closing Shop duties as a keyholder

Back Of House:

• Manage all aspects of online orders: picking, packing & shipping orders to company standards
• Manage pickup orders: picking & making sure they're ready for pickup following company standards
• Manage inventory: doing frequent stock counts with accuracy following our processes, correcting errors as needed, making sure inventory in the back of house stays organized on shelves, moving totes/inventory regularly, keeping back of house tidy
• Ability to use our online system to input, update, track inventory, generate barcodes & print price tags
• Unload/unbox inventory deliveries
• Organize, price & back-stock all new items to company standards
• Maintain a clean shipping area: organize boxes & shipping supplies & clean shipping table on an ongoing basis
• Manage/Maintain shipping supplies with monthly supply checks
• Break down boxes, dispose of trash & taking frequent trips to the dumpster
• Restock items on the floor, as needed

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Qualifications:

• Strong interpersonal & communication with the ability to solve problems independently
• Excellent organizational skills, ability to multitask & handle multiple priorities at once
• Excellent attention to detail & accuracy is CRUCIAL
• Ability to be proactive, take initiative & use time efficiently to get tasks completed
• Team player with a "work with" attitude as there are frequent interactions with store owner, warehouse assistant, etc.
• Sound judgment & ability to engage with others both customers & colleagues
• Ability to accept criticism & use it to grow & improve
• Ability to take ownership of tasks & hold oneself accountable to get tasks completed
• Bonus: Social Media content creation and/or graphic design skills

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HOURS/SHIFTS

Looking for availability 4 days a week. TU/TH/FRI/SAT with shifts being 9AM-4PM, some shifts are during business hours while others the shop is closed.

30 day probationary period to ensure it’s a good fit for both parties

Small Business Charm!

We are your quintessential small family business and looking for someone not only with a positive, professional attitude but also a quick learner, ability to take pride in their work and ultimately treat the shop/business as their own. Unlike the big guys, we care about our team and have created a fun, fast paced and ever growing environment that values fun, family, hard work and mutual respect.

If this sounds good to you, we’d love for you apply!

View more info or learn more about us :
www.thelittleburlapbarn.com

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 26 per week

Benefits:

• Employee discount
• On-the-job training

Application Question(s):

• On a scale of 1-5 (5 being excellent), how would you rate being able to use Apple products (i.e. laptop, I-pad, etc) ?
• We want to make sure we're bringing on someone who can commit to the role and be reliable. Are there any personal commitments or potential challenges you can think of that might affect your ability to be consistent and stay with us for at least six months? If so, please explain.
• We are looking for candidates with 4 days/wk availability with shifts being Tuesday, Thursday, Friday and Saturday: 9-4PM. Are you available those days/ times?
• What motivated you to apply for this Shop Assistant position?
• Do you have any customer service, retail, warehouse or relevant experience that you think would help you be successful in this position? If so, please explain.
• When are you available to start if selected for the role? (i.e. now, 2 weeks, 1 month etc)

Work Location: In person