Assistant On-Site Community Manager/Maintenance

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement.

We are currently looking for a professional and reliable Assistant Community Manager at one of our on-site locations in our Kansas City, market. The Assistant Manager is responsible for providing administrative and community management support for the on-site community manager. This position will also require assisting the on-site maintenance personnel as needed.

• Able to work evenings and/or weekends on rare occasions. Typical work schedule will be 7-4, Monday – Friday.

Responsibilities Include:

• Communicate with on-site manager on all issues and concerns by residents and assist manager as directed.
• Answer phones and follow up with resident on concerns. Log all calls and track closed and unclosed items.
• Schedule all functions and meet with the residents to review the contracts and guideline checklists.
• Maintain and update Excel spreadsheets for several projects.
• Coordinating community newsletters, mailings, and communication. Post and update community website.
• Special Projects for Committees and Board Members as required.
• Assist onsite maintenance with miscellaneous items including emptying doggie stations, trash removal, power washing, etc.
• Assist community on daily or weekly maintenance tasks as needed.

Applicants Must:

• Exceptional communication and customer service skills.
• Great organizational skills with a can-do positive attitude.
• Computer skills required in MS Word, Excel, PowerPoint, Publisher and Outlook.
• Ability to multi-task in a fast-paced environment with little supervision.
• Ability to maintain a strong rapport with homeowners, board members, vendors and staff.
• Have previous community management experience, a plus

Benefits and Compensation:

• Salary commensurate with experience and qualifications
• Training and Support provided
• Comprehensive benefits package
• Work-life balance

Sentry Management, Inc. is an equal opportunity employer