Assistant Operations Manager

Now Hiring: Operations Manager – Orlando, FL

Full-Time | $50,000 Base + Bonus Potential ($100K+)
Serious applicants only. Please complete all application questions to be considered.

Coffey Bros. Moving, a trusted and top-rated name in the moving industry, is looking for a Assistant Operations Manager to lead operations for a relunch in the Orlando area.

In this leadership role, you’ll be responsible for overseeing day-to-day dispatch operations, managing a fleet of 5+ box trucks (<26,000 lbs), and ensuring exceptional service from our moving teams. This position requires someone who thrives in a fast-paced environment, is hands-on, detail-oriented, can work independently and understands the importance of safety, quality, and operational efficiency.

Key Responsibilities:

• Oversee and coordinate all daily dispatch operations and move logistics
• Manage fleet maintenance, safety checks, damage logs, and compliance (DOT, ILCC, FMCSA)
• Lead, train, and supervise movers and drivers, including hiring and performance management
• Monitor and maintain inventory of equipment, trucks, and moving supplies
• Respond to customer service issues, job closeouts, and claims when necessary
• Use GPS tracking to monitor job progress and address route delays or driver concerns
• Be available to assist crews on-site when needed (must be able to lift 75 lbs or more)
• Provide regular coaching and leadership to support team accountability and professionalism
• Maintain accurate records of employee performance, job schedules, and truck logs
• Must be available Monday–Saturday, and during 7-day stretch during peak “rush week” periods

Required Qualifications:

• 2+ years of proven management experience in logistics, transportation, or related service based industry.
• 3+ years of experience operating 26' box trucks (non-CDL ok)
• Clean and valid driver’s license (past 3 years)
• Able to identify and skill assess other's on Truck Driving safety
• Strong leadership skills with a hands-on, lead-by-example approach
• Physically capable of lifting 80 lbs or more and assisting on job sites when needed
• Excellent communication and conflict-resolution skills
• Strong multitasking ability and composure in high-pressure situations
• Strong customer service skills in problem solving & Professional demeanor to uphold white glove standards of service.
• Proficient with basic computer systems (Google Suite, Microsoft Office)
• High School Diploma required; Bachelor’s Degree preferred

Additional Requirements:

• Must pass a pre-employment drug screening.
• Commitment to maintaining a drug-free, safety-first workplace is non-negotiable.

Preferred Experience:

• Familiarity with GPS fleet tracking systems (Verizon Fleetmatics or equivalent)
• Experience managing teams in a service or logistics-based business
• Strong understanding of DOT/FMCSA compliance standards

Compensation & Benefits:

• $50,000 annual base salary
• Performance-based bonus structure — opportunity to earn $100,000+ in first year
• Pay may be adjusted based on candidate’s qualifications and experience

If you’re ready to take ownership of a key leadership role, lead a dependable team, and help us continue delivering exceptional service — we want to hear from you.

Apply today, kick start your career and let’s build something great together.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• Are you in great physical condition?
• Can you lift and carry 80lbs or more up/down stairs, on/off a truck and for long distances?
• As management, this position has a Saturday requirement. Can you commit to regular Saturday work?
• Do you have experience driving box trucks <26,000lbs?
• Can you identify and skill assess others on Truck Driving safety?
• Do you have experience in both customer service and client negotiations?
• Can you pass a criminal background check?

Experience:

• Management: 2 years (Required)

Ability to Commute:

• Kissimmee, FL 34741 (Required)

Work Location: In person