Assistant Operations Manager

Assistant Operations Manager

USA Hoist | Crest Hill, IL (On-site) | Full-Time | $80,000 – $115,000

About USA Hoist

USA Hoist is a leader in the construction elevator industry, specializing in the leasing, service, installation, and manufacturing of construction hoists. Our Crest Hill facility is the hub of our operation — where we rehabilitate our fleet, fabricate new hoists, and prepare the ancillary equipment that keeps job sites moving across the country.

The Role

We're looking for an Assistant Operations Manager who thrives in a fast-paced, hands-on environment. This person will be a key driver at our main facility, working alongside leadership to ensure our shop runs efficiently, jobs ship on time, and nothing falls through the cracks.

This isn't a sit-behind-a-desk role. You'll be on the shop floor, on the phone with field managers, digging into procurement issues, and solving problems before they become bigger ones. If you're the kind of person who sees a bottleneck and immediately starts working to clear it, we want to talk to you.

What You'll Be Doing

• Keeping rehab, fabrication, and equipment prep jobs on schedule and driving accountability across the shop floor
• Identifying and resolving logistical issues with procurement, material deliveries, and vendor coordination before they delay production
• Coordinating directly with field managers to ensure equipment and timelines align with job site needs
• Managing union shop employees — scheduling, approving time, and maintaining a productive and respectful work environment
• Overseeing quality control processes and ensuring our equipment goes out the door right the first time
• Handling complaints and issues head-on with a solutions-first mindset
• Using modern project management and communication tools to stay organized, track progress, and keep the team aligned
• Getting your hands into every aspect of the operation — if it needs attention, it's your job

Who You Are

• You have experience in operations, manufacturing, or a related hands-on management role — construction or heavy equipment industry experience is a strong plus
• You know how to manage skilled trades workers and have experience working with union labor
• You're a natural problem solver who stays calm under pressure and moves fast to find solutions
• You're organized and tech-savvy — comfortable using software tools to track jobs, manage schedules, and communicate across teams
• You communicate clearly and directly, whether you're talking to a welder on the floor or a project manager in the field
• You take ownership and don't wait to be told what needs to happen next
• You have a sense of urgency — our customers depend on us to deliver on time, every time

What We Offer

• Competitive salary of $80,000 – $115,000 depending on experience
• Company-sponsored health insurance plan
• 401(k) with company match
• The opportunity to play a critical role at a growing company in a specialized industry
• A hands-on leadership team that values initiative and rewards results
• A fast-moving environment where your contributions have a direct and visible impact

How to Apply

• Apply directly through LinkedIn or send your resume to robby@usahoist.com. We're looking to move quickly for the right candidate.