Assistant Property Manager

Job Summary
We are seeking a proactive and detail-oriented Assistant Property Manager to join our dynamic property management team. In this role, you will support the overall management operations for properties owned and/or managed by Tenants Development Corporation, ensuring exceptional tenant relations, efficient leasing processes, and compliance with all relevant regulations. This full-time position offers an exciting opportunity to develop your career in property management.

Responsibilities

• Assist in managing daily property operations, including leasing, rent collection, and maintenance coordination.
• Process recertification and interim certifications for Section 8 and LIHTC developments in accordance with TDC's policies and procedures.
• Follow up with residents who do not respond within 90 days of their first certification notice.
• Assist with the monthly voucher reconciliation process.
• Conduct EIV existing resident search during the applicant process.
• Review the Income Report within 90 days after move-in certification in accordance with EIV Policy.
• Process applicants in accordance with the development’s Tenant Selection Plan (TSP), and TDC’s occupancy and marketing procedures. When applicable, comply with HUD Section 8 and LIHTC regulations utilizing the Real Page - One Site software.
• Assist the Property Manager to market the non-affordable units.
• Show available vacant units to potential or approved applicants.
• Organize and establish a new resident file in accordance with TDC policies/procedures.
• Conduct move-in inspections and new resident orientations.
• Assist with pre move-out inspections.
• Process proposed new household members and forward to Property Manager for approval in accordance with the property's TSP.
• Assist with maintaining the wait list in accordance with the property's TSP and/or HUD requirements.
• Assist with preparation for agency/investor property management reviews and inspections.
• Assist with opening and closing of the wait list in accordance with TSP abnd TDC's policies and procedures.
• Maintain waitlist applicant files/rexords and masgefr waitlists in accordance with TDC policies and procedures.
• Attend job specific training programs as requested.
• Assist with marketing and leasing of market rate units.
• Assist with tasks related to the recertiication process and/or other tasks as directed by the Senior Property Manager.
• Assist with annual unit inspections.
• Assist with front desk operations as needed.
• As directed by supervisor, perform other tasks to ensure the smooth day to day management operations.

Skills/Qualifications

• Associate degree and/or business course certificate is preferred but can be substituted with demonstrated experience in affordable housing.
• 2-3 years experience in the affordable housing management field.
• Strong understanding of LIHTC programs, Section 8 housing regulations, and Fair Housing laws.
• COS or equivalent required.
• Proficiency in property management software such as Yardi or OneSite.
• Excellent customer service skills with the ability to communicate clearly via phone and in person while maintaining professionalism.
• Demonstrated conflict management abilities with tactful skills for resolving resident issues or disputes.
• Excellent interpersonal skills and the ability to utilize good judgement in dealing with residents and staff.
• Excellent written and verbal communication skills.
• Experience in property leasing processes from application screening to move-in coordination.
• Familiarity with property maintenance coordination including facilities management practices.
• Office experience including data entry, filing systems, record keeping, and document management.
• Ability to handle multiple tasks efficiently while maintaining attention to detail under pressure.
• Strong interpersonal skills with a focus on customer relationship management.

This Assistant Property Manager role is perfect for motivated individuals eager to grow their expertise in real estate administration while making a positive impact on tenants’ lives through excellent service delivery!

Job Type: Full-time

Pay: $58,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person