Assistant Property Manager

Company

Archer Wilkinson is a Central Coast Commercial Property Management Company with a fun, collaborative, and supportive work culture. Our mission is to deliver superior customer service to both Owners and Tenants by following the ARCHER way in every interaction. This framework guides all of our actions, decisions, and relationships with clients and team members.

A – Accountable

R – Respectful

C – Communicative

H – Honest

E – Ethical

R – Responsive

Summary of the Position

As Assistant Property Manager, you play a vital part in ensuring the seamless operation and success of our property management portfolio. You’ll handle a balance of administrative support, tenant / owner relations, and maintenance coordination—keeping our properties compliant, efficient, and well-maintained. Your attention to detail and proactive communication will help uphold the Archer Wilkinson standard of excellence for both owners and tenants.

Essential Duties & Responsibilities

Other duties may be assigned

Administrative & Compliance

• Provide administrative support through managing calls, mail, and digital filing to ensure smooth daily operations.
• Process and organize financial documents, including scanning, uploading, and maintaining accurate records in AppFolio and Google Drive.
• Assist in property marketing efforts, creating and managing listings across platforms such as LoopNet, Crexi, Craigslist, and MLS.
• Support the tenant application process by handling marketing, applicant screening, income verification, and space showings.
• Maintain compliant and organized tenant and owner files in alignment with company policies and industry regulations.

Property Management

Maintenance & Vendor Management

• Support property operations by coordinating move-outs, rekeying, and maintenance scheduling to ensure timely and accurate completion.
• Assist with prioritizing and tracking work orders, preventive maintenance, and vendor performance, as needed.
• Maintain key control and site security, ensuring accurate records for all units and common areas.
• Assist in monitoring property conditions regularly, inspecting common areas, grounds, and parking for cleanliness and safety compliance.
• Uphold property standards by assisting in mapping utility shutoffs, escape routes, and ensuring all sites meet organizational expectations.

Owner and Tenant Relations

• Support the onboarding of new owners and tenants, providing instruction for proper use of the online portal, maintenance requests, property rules etc.
• Assist in lease administration by enforcing lease terms, addendums, extensions, property rules, posting tenant notices, and rent collection.
• Coordinate tenant turnovers to meet Archer Wilkinson standards, ensuring timely completion within budgetary goals and property guidelines.
• Assist property manager with the move out process to ensure the process is completed accurately and timely
• Effectively streamlining tenant communications, scheduling, property inspections, ongoing & one-off maintenance needs, and working with property Owners to keep their property looking its best for a positive Tenant experience.
• Identifying and implementing opportunities for an improved Owner and Tenant Experience

Financial Reporting

• Collaborate with accounting and management teams to process security deposit refunds, urgent or delinquent bills, and maintain accurate property financials.
• Contribute to property reporting and budgeting, preparing required weekly and monthly reports to support informed decision-making.
• Assist with managing and collecting property and tenant insurance policies

Requirements:

• 90% in-office role with local travel outside of the office required approximately 10% of the time
• Proficient in Google Suite - Google Drive, Docs, Sheets, etc.
• Experience with Appfolio or other property management CRM is a plus
• Strong verbal and written communication skills
• Delivers exceptional customer service with a high level of professionalism
• Thrives in a team environment and contributes to a high-performing work culture
• Ability to manage multiple priorities and meet deadlines with minimal oversight
• Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
• Valid CA driver’s license, proof of auto insurance and access to a reliable vehicle.
• Light lifting (up to 20 pounds), walking, bending and squatting for short periods
• Successful applicants must undergo a background investigation which includes a criminal check, credit report, reference checks, etc.

Compensation & Benefits:

• Starting Compensation Range: Hourly – final salary or hourly rate will be determined based on experience and skills - $20 - $26 per hour
• Health Insurance Benefits
• Paid Holidays & PTO earned on an accrual basis

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)
• Real Estate Salesperson License (Preferred)

Work Location: In person