Assistant Property Manager

We are seeking a professional, organized, and customer-focused Assistant Property Manager to support the daily operations of a residential/commercial property. The Assistant Property Manager will assist with tenant relations, leasing support, rent collection, maintenance coordination, administrative duties, and overall property operations to help ensure the property is well-managed, compliant, and operating efficiently.

The ideal candidate should have strong communication skills, attention to detail, the ability to multitask, and a commitment to providing excellent service to residents, tenants, vendors, and ownership.

Key Responsibilities

• Assist the Property Manager with daily property operations and administrative tasks.
• Serve as a point of contact for residents, tenants, vendors, applicants, and visitors.
• Respond to tenant inquiries, concerns, and service requests in a timely and professional manner.
• Assist with leasing activities, including showing units, processing applications, preparing lease documents, and coordinating move-ins and move-outs.
• Support rent collection efforts, payment tracking, notices, and account follow-up.
• Maintain accurate resident files, lease records, inspection documents, and property reports.
• Coordinate maintenance requests with maintenance staff, contractors, and vendors.
• Assist with property inspections to ensure cleanliness, safety, and compliance standards are maintained.
• Help enforce lease terms, community rules, and property policies.
• Support marketing efforts to maintain occupancy goals.
• Prepare reports, correspondence, notices, and other property-related documentation.
• Assist with vendor coordination, invoice processing, and supply ordering as needed.
• Maintain a professional and welcoming office environment.
• Perform other duties as assigned by management.

Qualifications

• Previous property management, leasing, administrative, or customer service experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to handle confidential information with professionalism.
• Basic computer skills, including Microsoft Office, email, and property management software.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Professional appearance and positive attitude.
• Knowledge of Fair Housing regulations is preferred but not required.
• High school diploma or equivalent required; additional training or certifications are a plus.

Preferred Skills

• Experience with residential or commercial property operations.
• Familiarity with rent collection, lease administration, and tenant relations.
• Ability to de-escalate situations and resolve resident concerns professionally.
• Experience coordinating maintenance work orders and vendor services.
• Bilingual abilities are a plus but not required.

Work Schedule

• [Insert Schedule, Example: Monday–Friday, 8:30 AM–5:00 PM]
• Occasional evenings or weekends may be required based on property needs.

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Work Location: In person