Assistant Property Manager

<Overview>
Join our dynamic team as a Leasing Agent and become the vital link between prospective residents and our vibrant community. In this energetic role, you will drive leasing activities, foster positive customer relationships, and ensure a seamless experience for all applicants. Your enthusiasm and professionalism will help showcase our properties’ best features while adhering to industry regulations and company standards. This paid position offers an exciting opportunity to develop your sales, administrative, and property management skills in a fast-paced environment committed to excellence.

<Responsibilities>

• Greet prospective tenants warmly and provide comprehensive tours of available properties, highlighting key features and amenities.
• Manage the leasing process from initial inquiry through application approval, ensuring all documentation is accurate and complete.
• Utilize property management software such as Yardi or OneSite to input data, track leads, and maintain up-to-date records of applicant interactions.
• Conduct thorough background checks, including credit reports, rental history, and legal documentation, ensuring compliance with Fair Housing regulations.
• Negotiate lease terms and contracts confidently while maintaining a focus on upselling additional services or amenities to enhance resident satisfaction.
• Stay informed about LIHTC (Low-Income Housing Tax Credit), Section 8 vouchers, and other affordable housing programs to assist qualifying applicants effectively.
• Handle conflict management with professionalism, resolving tenant concerns promptly while maintaining positive relationships with potential residents.
• Coordinate with property maintenance teams to ensure unit readiness and address any property-related inquiries efficiently.
• Maintain organized filing systems for lease agreements, legal documents, and correspondence; perform data entry accurately into property management systems like CMMS or Yardi.
• Provide exceptional customer service via phone, email, or in person, fostering trust and loyalty among prospective tenants.

<Requirements>

• Proven experience in property leasing, real estate administration, or related customer service roles; familiarity with property management software such as Yardi or OneSite is highly desirable.
• Strong knowledge of landlord-tenant law, Fair Housing regulations, and legal administrative procedures related to leasing.
• Experience working with LIHTC programs, Section 8 vouchers, or affordable housing initiatives is a plus.
• Excellent communication skills with professional phone etiquette and negotiation abilities to upsell services effectively.
• Demonstrated conflict management skills with the ability to handle sensitive situations diplomatically.
• Office experience involving data entry, filing, contracts management, and general administrative tasks.
• Knowledge of facilities management principles related to property maintenance and tenant needs.
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills with proficiency in administrative tools such as CMMS systems or similar platforms for tracking leasing activities. Join us as a Leasing Agent where your energy fuels our community’s growth! Bring your passion for customer service and property management into a role that offers continuous learning opportunities and the chance to make a meaningful impact every day.

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Relocation assistance
• Vision insurance

Work Location: In person