Assistant Property Manager - Multifamily

The Assistant Property Manager (Corporate Operations) supports day-to-day property

management functions across a multifamily portfolio from a centralized platform. This role is

responsible for ensuring consistent execution of leasing, collections, maintenance coordination,

and resident communications in alignment with company standards.

Operating as an extension of onsite teams, this position plays a key role in driving

responsiveness, occupancy performance, and resident satisfaction while maintaining

operational discipline across the portfolio.

Key Responsibilities

Leasing & Occupancy Support

• Respond to leasing inquiries, qualify prospects in collaboration with onsite teams

• Process rental applications, conduct screening, and prepare lease

documentation

• Track leasing performance and follow up on leads to support occupancy goals

• Assist with onboarding new tenants

• Ensure leasing activities align with company standards and fair housing

compliance

Resident Communication & Tenant Relations

• Serve as a professional point of contact for resident inquiries, requests, and

escalations

• Coordinate and document all tenant communications in property management

systems

• Support lease renewals, notices, and general correspondence

• Maintain a high standard of responsiveness and service quality

Rent Collection & Delinquency Management

• Monitor accounts receivable and follow up on outstanding balances

• Issue notices and coordinate payment plans in accordance with company policy

• Assist in delinquency reporting and support eviction processes as needed

Maintenance Coordination

• Receive and manage maintenance requests through property management

systems

• Coordinate with vendors and onsite staff to ensure timely resolution

• Track work order progress, vendor performance, and completion timelines

• Ensure proper documentation and follow-through on all service requests

Operational & Administrative Support

• Maintain accurate and up-to-date records within property management software

(AppFolio)

• Assist with reporting on leasing activity, collections, and maintenance metrics

• Support onboarding of new properties, transitions, and special projects

• Ensure adherence to company policies, procedures, and compliance

requirements

Qualifications

• 2–4 years of experience in property management, preferably with exposure to

multifamily portfolios

• Working knowledge of leasing processes, rent collections, and maintenance

coordination

• Proficiency in property management software (AppFolio, highly preferred)

• Strong organizational skills with the ability to manage multiple properties and

priorities simultaneously

• Professional written and verbal communication skills

• High attention to detail and a proactive, solutions-oriented mindset

Preferred Attributes

• Experience in a centralized or corporate property management environment

• Familiarity with fair housing regulations and local landlord-tenant laws

• Ability to work independently while coordinating across multiple teams

• Calm, professional approach to handling resident concerns and escalations

Why This Role

This position offers the opportunity to operate at scale—supporting multiple assets while

influencing performance, consistency, and resident experience across the portfolio. It is ideal for

a property management professional ready to move beyond a single-site focus into a more

strategic, portfolio-wide role.

Pay: $17.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have at least 2 years experience in multi-family property management?
• Do you have working experience with Appfolio?

Work Location: In person