Technical Support Specialist

DATE: June 23, 2026 CLOSING DATE: UNTIL FILLED

POSITION: Technical Support Specialist

DEPARTMENT: Technology Services

Responsibilities:

Supports, monitors, tests, and troubleshoots hardware and software problems with computer systems. Provides day-to-day support to end-users as well as installation and maintenance of hardware and software.

Competencies for Successful Performance of Job Duties

• Considerable knowledge of Microsoft operating systems and applications.
• Considerable knowledge of deployed hardware and software.
• Considerable knowledge of LANs, WANs, and their potential applications, network operating systems, hardware, and software.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to grasp new concepts and terminology quickly; interpret problems and use good judgment to determine effective solutions.
• Ability to establish and maintain effective working relationships with employees, County officials, and others; ability to communicate effectively orally and in writing; ability to work in stressful situations.

MINIMUM QUALIFICATIONS

Formal Education and Experience

• 6 months+ training beyond High School
• 3 to 5 years’ experience