Assistant Revenue Manager

Improve any revenue stream by selling the right mix of products & services, at the right price, at the right time, to the right customer, at the right customer touch point, using the right distribution network. We strive to balance the needs of all stakeholders by hiring and retaining the most passionate, experienced and entrepreneurial talents.

Overview

Application Deadline: October 31, 2025

Department: Revenue & Reservations

Employment Type: Permanent - Full Time

Location: Saudi Arabia - Yanbu

Workplace type: Onsite

Key Responsibilities

• Drive market share and revenue performance through proper pricing and mix management using competitive reports.
• Closely monitor competitive pricing and understand the impact of pricing decisions on property performance.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Provide guidance on corporate transient, group & wholesale pricing.
• Ensure effective pricing strategies to reflect asset strength relative to the competition and compliance with the Best Rate Guarantee.
• Effectively manage and control all inventory (transient, group, wholesale allotments) and pricing in all distribution channels including branded web, 3rd party sites and the GDS.
• Ensure effective implementation and compliance with Kempinski Revenue Management standards.
• Maintain accuracy and timely entry of all relevant data in systems; review and analyze data regularly.
• Proactively identify need periods and prepare a need period plan in cooperation with hotel Sales & Marketing, and Corporate/Regional resources.
• Ensure all distribution channels return appropriate availability and pricing for the following 365 days.
• Ensure the department is fully able to complete forecasts, run Revenue meetings, manage daily tasks, and handle all aspects of reservations (cut-off dates, rooming lists, guest complaints).
• Understand and execute current and new Revenue Management tools including IDEAS, EZ Yield, Opera, and any subsequent tools or reports.
• Comply with Kempinski standards for rate plans, rate categories, market segments, profiles and all other PMS-related Revenue Management functionalities.
• Communicate the strategic vision and objectives for driving revenue and improving performance to the hotel team.

• Educate the sales team on the effective use of IDEAS and Opera to improve profitability of group bookings (when applicable).
• Share best practices and key learnings with peers and management.
• Identify and report issues to Regional or Corporate Revenue Management teams and appropriate technical support for bugs/enhancements affecting Revenue Management tools (PMS, IDeaS, Channel Reports, branded websites).
• Lead the property's weekly Revenue Management meeting and contribute to the daily Operations Meeting.
• Provide regular Revenue Management updates to the Executive Committee.
• Play a strong leadership role in monthly Forecasting Meetings.
• Produce accurate forecasts on a weekly and monthly basis ( 5%).
• Contribute to all components pertaining to Revenue Management budget.
• Recruit, train and mentor the Reservations Manager (or a strong successor) and develop a career path for direct reports.
• Attend WebEx sessions organized by Corporate (unless valid business reasons).
• Acknowledge receipt of any email request within 48 hours.

Additional responsibilities and tasks can be added at any time according to the needs of the business and the hotel.

Skills, Knowledge and Expertise Education

• Minimum of high school, Baccalaureat (Abitur), A-level.
• Professional Certification (Bachelor, University Degree, Hotel School Diploma).

Experience

• Opera central systems knowledge.
• Knowledge of Fidelio V6 or Opera PMS is imperative.
• A minimum of 1 year experience in revenue management, reservations, electronic distribution or related departments.
• A proven track record of increasing revenue streams or improving property performance.
• Experience with revenue management reports and market performance reports.

Language

• English - excellent oral and written skills
• Additional language is beneficial

Competencies

• Analytical skills; detail-oriented and hands-on
• Solid management skills; ability to supervise, motivate, train and develop associates
• Ability to develop and deliver effective presentations
• Ability to train people and convey complex systems functionalities
• Self-confident, energetic, enthusiastic and motivational
• Ability to investigate system malfunctions or user-input errors
• Ability to analyze data and base decisions on meaningful conclusions
• Knowledge of ADR, RevPAR, on-the-books, etc.; adapt to changing market environments
• Proactive and able to think outside of the box; work under pressure

Technical Competencies

• MS Office (Word, Excel, PowerPoint)
• PMS: Opera, IDEAS, EZYield or RateTiger

Individual Characteristics

• People oriented; passionate for European luxury; entrepreneurial
• Straightforward; results driven; proactive; competitive

About Kempinski Hotel & Resort Yanbu

Set in a secluded area on the Red Sea, Kempinski Hotel & Resort Yanbu offers spacious suites, designer apartments or exclusive villas, with pools, spa, private beach and dining options. Explore nearby activities and experiences.

Our Hiring Process

Stage 3: Hiring Manager Interview

Stage 4: Job Offer

Stage 1: Application Review

Stage 2: HR interview

Stage 4: Job Offer

Find out more

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