Assistant Soft Services Manager

Assistant Workplace Experience & Operations Manager (Assistant FM) page is loaded Assistant Workplace Experience & Operations Manager (Assistant FM)remote type: On-sitelocations: Riyadh, SAUtime type: Full timeposted on: Posted Todayjob requisition id: REQ454034 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Assistant Workspace Operations Manager will be responsible for delivering an exceptional client service, having oversight of all contracted workspace services and working collaboratively with specialist department heads. They will ensure the timely and conscientious management of tasks, ensuring the building readiness. They will act as an ambassador of the wider JLL regional teams, representing our values in front of the client and wider stakeholders. What your day-to-day will look like: Supplier Management Manage supplier relationships and performance through regular reviews, KPI meetings, and corrective actions Ensure compliance with contracted requirements and local regulations Coordinate mobilization of services for new client workspaces Champion FM experience, data insights, and sustainability initiatives Experience Management Implement global workplace experience programs to enhance employee satisfaction Execute events, amenities, and workplace services Analyze utilization data and engage stakeholders to optimize offerings Establish experience services during workspace mobilization People & Stakeholder Management Develop high-performing supplier teams and foster collaborative environments Build strong client relationships across all organizational levels Deliver exceptional customer service meeting client expectations Health, Safety & Operations Implement safety procedures and ensure regulatory compliance Support WE&O contract delivery and maintain building performance standards Conduct inspections, audits, and emergency response Assist with operational setup for new workspace mobilization Desired or preferred experience and technical skills: You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach. You have 3-5 years direct facilities management operational experience. You have experience using a Computerized Maintenance Management system for managing Preventative Planned Maintenance You have experience managing a team/ people management skill. You have knowledge of in-country requirements related to building regulations, H&S, contractors, statutory regulations, etc. You have a qualification in a related Engineering/Technical field relating to building/facility management (desired, not essential) You have experience overseeing maintenance management and testing of critical systems/environments (desired, not essential). Required Skills and Experience: Arabic & English speaker You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service. You are open and have good communication skills. You strive for excellence in what you do and share ideas for improvement. You are proficient with Word and Excel and have a keen interest in technology. You are adaptable to work to requests and projects that may vary from day to day. Location: On-site -Riyadh, SAUIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. 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We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .