Assistant Warehouse Operations Manager

Who We Are

Porter Logistics is a rapidly growing 3PL headquartered in Atlanta. In just eight years, we’ve scaled from a two-person startup in a 10,000 sq. ft. building to a team of 50+ operating across over one million square feet. We support some of the world’s most recognized brands through exceptional service, high accuracy, and a culture built on ownership, accountability, integrity, and always playing offense.

As we continue to expand, we’re building a leadership bench of highly driven, hands-on operators who thrive in fast-paced environments and want to grow with us.

The Role

The Assistant Operations Manager will serve as the right hand to the Operations Manager for our highest-volume facility. You will help lead daily warehouse operations, support a large team, and ensure the building runs efficiently, safely, and accurately across receiving, inventory, picking, shipping, and client communication.

This is an onsite, full-time position. You will be deeply involved in the day-to-day running of the warehouse and will step in as acting Operations Manager when needed.

Key Responsibilities

Daily Warehouse Operations

• Assist in managing all warehouse functions including receiving, put-away, replenishment, inventory control, picking, packing, and outbound shipping.
• Monitor workflow across all departments to maintain efficiency, accuracy, and throughput targets.

Team Leadership & Development

• Help lead a team of warehouse associates, leads, and forklift operators.
• Support the Operations Manager with coaching, training, performance feedback, and accountability.
• Promote Porter’s core values: team player, integrity, consistency, ownership, thoroughness, and positivity.
• Lead portions of daily shift meetings, communicate priorities, and reinforce expectations.

Inventory & Quality Control

• Ensure correct product handling, storage, labeling, and documentation.
• Support cycle counts, root-cause analysis of inventory discrepancies, and corrective actions.

Labor Planning & Scheduling

• Assist with scheduling labor based on volume forecasts and staffing needs.
• Monitor productivity and identify opportunities to optimize labor allocation.
• Support new-hire onboarding and continuous cross-training.

Client Communication & Issue Resolution

• Partner with the Operations Manager to provide timely updates, reporting, and operational support to key clients.
• Investigate issues (mis-picks, damages, delays) and communicate resolutions quickly and professionally.
• Help ensure customers receive accurate, on-time service every day.

Process Improvement

• Identify inefficiencies and propose solutions to improve accuracy, speed, and cost control.
• Help document SOPs and implement new processes.
• Support operational readiness for new clients, product lines, or workflows.

Acting Manager Responsibilities

• Step in to lead the full operation when the Operations Manager is offsite.
• Provide leadership presence and decision-making authority needed to keep the building running smoothly.

Qualifications

• 2–4 years of warehouse leadership experience, ideally in a 3PL or high-volume environment.
• Strong understanding of WMS systems, RF scanning, and inventory control processes.
• Ability to thrive in a fast-paced environment and pivot quickly as priorities change.
• Strong communication and leadership skills with a focus on accountability and accuracy.
• Hands-on work ethic—willing and able to be on the floor daily with the team.