- Responsible for a branch
- Ensure prompt response to customer issues
- Ensuring quality of repair work in the workshop
- Minimum vehicle downtime
- Ensure availability of required tools and equipments in the workshop
- Ensure availability of sufficient manpower with requisite skills to attend to customer complaints
- Provide feedback to DICV on vehicle performance, aggregate life and critical failures in the field
- Warranty & Goodwill claim administration in the workshop
- Coordinate with proprietary parts dealers and service centers
- Ensure implementation of policies and directions from DICV in the workshop
- Maintain workforce morale and motivation in the workshop
- Identify the training needs of his workshop employees and communicate to DICV
- Implement changes/modifications in workshop based on customer’s feedback
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person