Job Title: Assisted Living Server
Job Summary: The Assisted Living Server is responsible for delivering high-quality dining experiences to residents in accordance with their individual needs and preferences. This position requires excellent customer service skills, attention to detail, and a compassionate approach to serving elderly residents. The server works closely with the dining services team to ensure that meals are served efficiently, residents' dietary requirements are met, and a welcoming atmosphere is maintained.
Key Responsibilities:
Meal Service:
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Assist residents with menu selection, taking into consideration their dietary restrictions, preferences, and special requests.
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Serve meals promptly and courteously, ensuring accuracy in orders and presentation.
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Provide assistance to residents who require help with dining, including cutting food, pouring beverages, and any other necessary support.
Customer Service:
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Maintain a friendly and accommodating demeanor when interacting with residents, families, and staff.
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Anticipate residents' needs and respond promptly to any requests or concerns.
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Address any complaints or issues regarding dining service with professionalism and empathy.
Sanitation and Safety:
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Adhere to food safety and sanitation standards at all times, including proper handling of food, cleaning of dining areas, and sanitation of utensils and equipment.
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Maintain a clean and organized work environment, including dining rooms, serving stations, and storage areas.
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Follow established procedures for handling and storing dietary supplements, medications, and special dietary items.
Teamwork:
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Collaborate with kitchen staff, dietary aides, and other team members to ensure smooth operation of meal service.
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Communicate effectively with colleagues regarding resident preferences, dietary restrictions, and special requests.
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Assist with setting up dining areas, preparing trays, and other tasks as needed to support the dining services team.
Qualifications:
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High school diploma or equivalent.
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Previous experience in food service or customer service preferred.
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Knowledge of safe food handling practices and basic culinary techniques.
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Strong interpersonal skills and the ability to communicate effectively with elderly residents, families, and staff.
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Compassionate attitude and patience when assisting residents with dining needs.
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Ability to work efficiently in a fast-paced environment and prioritize tasks as needed.
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Flexibility to work evenings, weekends, and holidays as required.
Physical Requirements:
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Ability to stand for extended periods and lift/move objects up to 25 pounds.
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Comfortable bending, stooping, and reaching to serve residents and maintain dining areas.
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Good manual dexterity for handling utensils, trays, and other dining equipment.
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Stamina and energy to work in a dynamic environment with diverse resident needs.
This job description may vary depending on the specific requirements and policies of each assisted living facility, but it provides a comprehensive overview of the typical responsibilities and qualifications for a server position in this setting.