Associate Director

About Brillio:

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity, and growing at nearly 60% YoY since its inception, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology – cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 6,000 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded ‘Great Place To Work’ in 2021 and 2022. Learn more www.Brillio.com.

Job Location: Bangalore / Gurgaon / Pune

About the Role:

Brillio is seeking a dynamic Practice Leader – Content & Commerce to drive growth, innovation, and solution excellence. This is a strategic, growth-focused leadership role responsible for shaping the future of our Content & Commerce offerings, developing new solutions, and leading GTM initiatives across industries.

You will work closely with business and delivery leaders to define the practice vision, build offerings and accelerators, and craft cutting-edge solutions leveraging platforms like Adobe Experience Cloud, Salesforce Commerce, SAP Commerce (Hybris), and modern headless/agentic architectures.

Key Responsibilities:

• Define & Execute Practice Growth Strategy: Develop and implement growth strategies, GTM plans, and new solution offerings in the content & commerce space.
• Solution Innovation: Envision and build next-generation, AI-driven and agentic commerce solutions, CMS transformations, and integrated CX ecosystems.
• Presales & Consulting Leadership: Lead solutioning for RFPs/RFIs, customer pitches, and executive-level discussions. Execute consulting and discovery engagements to translate vision into actionable technology roadmaps.
• Enterprise Architecture: Design and define enterprise architecture across DAM, CMS, Commerce, Personalization, Campaigns, and other CX ecosystem components.
• Cross-functional Collaboration: Partner with delivery leadership in a two-in-a-box model to drive growth from existing Brillio accounts.
• Thought Leadership: Research emerging technologies and tools to align with evolving market trends and customer needs.
• GTM Enablement: Drive solutions, accelerators, and POCs to support go-to-market initiatives and business development.

Candidate Profile:

Experience:

• Minimum 15 years in IT, with at least 10+ years in content & commerce solutioning and consulting.
• Proven track record in defining, architecting, and delivering full-scale content and commerce implementations.

Technical Expertise:

• Deep hands-on experience with Adobe Experience Cloud, Salesforce Commerce, SAP Hybris Commerce, Adobe Commerce (Magento), and headless commerce solutions (e.g., Commercetools).
• Strong understanding of CX ecosystems, CMS modernization, personalization, and omnichannel experience architecture.

Consulting Mindset:

• Experience working in consulting environments and engaging with executive-level stakeholders and clients.
• Strong solutioning, presales, and proposal ownership experience.

Soft Skills:

• Excellent communication, presentation, and interpersonal skills.
• Strong organizational and documentation abilities.