Associate Experience Consultant 2026

Introduction

In this role you will join IBM Consulting via our world class Associate Program for university hires. As an Associate at IBM Consulting you will have the opportunity to work with a diverse range of clients worldwide. Our clients' technical and business needs are constantly evolving. We're hiring inspired, talented individuals, who believe no problem is too big to solve.

We focus on your professional development through ongoing learning, mentorship, development of technical skills, and continuous personal growth, all grounded in a culture of coaching and career advancement. If you see yourself as someone who never stops learning and who wants to unleash your potential, the IBM Consulting Associates Program is for you.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

As an Associate Experience Consultant at IBM Consulting, you will partner with clients to design and deliver exceptional, human-centered experiences that align seamlessly with business goals. You'll help clients understand leading technologies and the impact they can have on traditional business processes, as well as an opportunity to build a powerful portfolio of interesting and rewarding experiences. As a practitioner, you’ll work with your team shaping experience visions, building frameworks, and guiding execution to create measurable impact in customer satisfaction, loyalty, and business performance.

Responsibilities

Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed. In your role, you may be responsible for:

• Collaborating with clients and internal teams to deeply understand business objectives, user needs, market context, and target audiences
• Assessing and leverage technology platforms, capabilities, and constraints to inform experience strategies.
• Translating insights into actionable user experience strategies, frameworks, and roadmaps that drive measurable outcomes
• Providing guidance throughout the design and delivery lifecycle, ensuring alignment with business goals and user objectives
• Championing customer-centricity by creating cohesive, engaging, and scalable experiences that satisfy customers, enhance brand perception, and foster loyalty
  
  

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Demonstrated expertise in user experience (UX) strategy, human-centered design, and customer journey mapping
• Ability to synthesize complex business and user requirements and pain points into actionable, innovative solutions
• Experience aligning appropriate technology capabilities with experience design to deliver effective and sustainable solutions
• Strong communication and facilitation skills to align diverse stakeholders and drive consensus
  
  

Preferred Technical And Professional Experience

• A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
• Familiarity with emerging technologies and platforms (e.g., AI, automation, cloud, omnichannel) that influence modern user experiences