Associate - Finance & Accounts

Job Title: Associate – UK Client Support & Operations

Location: Kochi, Kerala (On-Site)

Employment Type: Full-Time

Working Hours: 2:30 PM to 10:30 PM (India Time)

Experience Required: 1–2 years

Salary Range: ₹2,16,000 – ₹2,50,000 per annum

Preferred Candidates: Male candidates preferred

Role Overview

We are looking for a highly organized and proactive Associate for UK Client Support & Operations, responsible for coordination, documentation, reporting, and client communication for UK-based accounting and consulting projects.

Candidates with prior exposure to UK clients or UK accounting processes will have a strong advantage.

Key Responsibilities

1. Compliance & Reporting

• Prepare monthly client management reports for internal review and reporting.
• Assist in preparation, submission, and filing of compliance-related tasks.
• Ensure adherence to compliance calendars and statutory deadlines.
• Maintain accurate documentation and records of all compliance activities.

2. Client Communication & Relationship Management

• Handle first-level client communication including queries, clarifications, and follow-ups.
• Support client visits and attend meetings when required.
• Build and maintain strong working relationships to enhance client satisfaction.

3. Data Management & Quality Control

• Collect client data and documents promptly and systematically.
• Enter client information accurately into designated systems and software.
• Perform initial quality checks (QC) on data before submitting for review.
• Track and escalate delays, gaps, or issues in data collection.

4. Operational & Process Support

• Coordinate with internal teams to ensure smooth workflow and timely delivery.
• Assist in developing structured internal documentation and management reports.
• Contribute to process improvements to enhance accuracy and efficiency.

5. Process, Quality & Performance Support

• Conduct preliminary quality checks on documents and data before internal submission.
• Support creation of performance dashboards, summaries, and MIS reports using Excel.
• Assist in updating SOPs, documentation guidelines, and process standardization initiatives.

Skills & Competencies Required

Technical & MS Office Skills

• Strong command of MS Excel.
• Good working knowledge of MS Word, PowerPoint, and Google Workspace.
• Ability to develop clean, structured reports and templates.

Communication & Client Management

• Excellent verbal and written communication skills in English.
• Professional, client-facing demeanor with clear and concise communication.
• Ability to interact confidently with clients via calls, emails, and meetings.

Organizational & Task Management Skills

• High attention to detail and accuracy.
• Ability to prioritize, multitask, and manage deadlines effectively.
• Proactive, self-driven, and capable of working independently when required.

Qualifications

BCom / BBA / BBM / MCom or any bachelor’s degree with strong MS Excel skills.

Prior experience in reporting, data handling, or client coordination preferred.

Experience in UK-based accounting or UK client communication is an added advantage.

Job Type: Full-time

Pay: ₹214,000.00 - ₹250,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person