Associate Manager - HSEQ

Bangalore, India

Key Responsibilities

Audit & Compliance:

Oversee the execution of FSSAI-mandated audits and internal HSEQ audits across kitchens, catering units, and live operations.
Review, analyze, and approve audit reports submitted by the HSEQ team; ensure timely submission to stakeholders.
Drive closure of non-conformities (NCs) through effective corrective and preventive actions.
Ensure regulatory compliance with FSS Act, ISO 22000/FSSC 22000, HACCP, and other client/industry standards.

Food Safety & Quality Management

Lead the implementation and monitoring of FSMS across vendor kitchens and sites.
Ensure vendor partners maintain sanitation, hygiene, and allergen management protocols.
Drive initiatives to reduce customer complaints by establishing robust hazard control processes.
Support incident management through root cause analysis (RCA), investigations, and CAPA implementation.

Training & Development

Develop and manage the annual HSEQ training calendar.
Conduct/oversee training sessions for staff and vendor teams on Food Safety, HACCP, ISO 22000, and hygiene practices.
Build awareness on new regulatory updates, quality standards, and best practices.

Client & Stakeholder Management

Act as the primary point of contact for clients on HSEQ-related queries and audits.
Support business mobilization of new sites, ensuring all HSEQ processes are implemented before go-live.
Work with cross-functional teams (Operations, Procurement, Vendor Management) to align on HSEQ objectives.

Team Leadership & Reporting

Supervise and mentor HSEQ executives and auditors in the region.
Track and report monthly audit results, incident trends, and training effectiveness to senior management.
Provide strategic input on continuous improvement initiatives in HSEQ systems.

RequirementsEducational Qualification & Certifications

Bachelor’s Degree in Food Science & Technology, Microbiology, Hotel Management, or Catering Technology.
Preferred: Postgraduate degree / diploma in Quality, Food Safety, or related field.
Lead Auditor certification in ISO 22000 / FSSC 22000 (mandatory).
Certified Internal Auditor on ISO 22000 / HACCP.

Knowledge & Skills:

Strong knowledge of FSS Act, ISO 22000, HACCP, FSSC 22000, and other relevant regulations.
Expertise in Food Safety, Quality Management Systems, Allergen Management, Sanitation, and Hygiene Practices.
Analytical skills for RCA, CAPA planning, and trend analysis.
Excellent client-facing, communication, and stakeholder management skills.
Ability to lead teams, manage multiple sites, and drive standardization across operations.

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