Associate Reference Librarian

The Phillips Library at the Peabody Essex Museum is among the oldest libraries in the United States. Rich primary and secondary sources – including vast quantities of manuscripts, books, photographs, maps, broadsides and ephemera – make it a fruitful location for research and discovery. The library is based at PEM’s James B. and Mary Lou Hawkes Collection Center, a state-of-the-art facility with secure and climate-controlled storage, in Rowley, Massachusetts.

The Associate Reference Librarian works closely alongside the Reference team to identify and interpret the needs of Phillips Library’s local, regional, and global users to achieve the overall goal of excellent library service. Their core responsibilities include providing reference, reader’s advisory, and referral services in person, by telephone, and via email; order fulfillment for reproductions of library materials; and gathering and reporting on library statistical data. Primary outward-facing duties to engage the library’s various audiences are: leading the library’s social media presence; participating in library programs; and conducting occasional user surveys to assess our performance. They are expected to maintain familiarity with the collection,, and participate collaboratively in library- and museum-wide projects and initiatives. The Associate Reference Librarian supervises the Reference Assistant.

A minimum of three years of experience providing library reference services, including sensitivity to, and proper care and handling of special collections materials is preferred. An ALA-accredited degree in library/information science or an equivalent combination of education, training, and experience is required. Familiarity with library platforms and standards used in libraries and archives is a plus, along with the ability to work closely and cooperatively with an experienced and diverse staff as well as the general public. Strong organizational skills, and attention to detail will help the ideal candidate be successful in this role. Strong interpersonal skills, a willingness to take initiative in identifying and fulfilling needs, and comfort with change are essential. The hiring range for this role is $25.65 to $30.65 commensurate with experience.

Applications received by March 31, 2026 will be given priority consideration.

PEM strives to create a community of belonging that draws upon the widest pool of talent, embracing individuals of all backgrounds, life experiences, and perspectives. We seek candidates who can contribute to helping us achieve our goals and encourage you to apply for our open positions identifying the contributions you can make.

PEM considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related condition or any other characteristic protected by law.