Associate Research Director

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com

Role Overview:

This role is essential for leading a team of Project Managers, focusing on performance optimization to ensure equitable workload distribution and the timely delivery of project milestones. The ideal candidate will collaborate closely with cross-functional teams and key stakeholders, driving project success from initiation through to completion.

Key Responsibilities:

• Lead and oversee end-to-end delivery of research projects, ensuring high-quality execution from study design to final reporting.
• Serve as a strategic advisor to clients by translating complex data into clear, actionable insights that address key business challenges.
• Manage and develop a team of researchers, fostering a culture of learning, accountability, and excellence.
• Partner with the Research Director to strengthen client relationships, identify growth opportunities, and support new business initiatives.
• Collaborate with global Toluna teams to adopt best practices, implement innovative methodologies, and enhance solution offerings.
• Contribute to organizational efficiency by streamlining processes and identifying areas for continuous improvement.

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Required Skills And Experience:

• Post-Graduate degree in Marketing, Business, Economics, Statistics, or a related discipline.
• Approximately 8 years of experience in market research, preferably on the agency/supplier side.
• Proven expertise in various research domains such as brand health tracking, U&As, Innovation, media effectiveness, Ad evaluation, CSAT.
• Demonstrated experience in client servicing, strategic consulting, and insight delivery.
• Strong analytical and problem-solving skills, with the ability to connect data-driven findings to broader business strategies.
• Excellent written and verbal communication skills, with the ability to present complex ideas clearly and persuasively.
• Strong leadership and team development skills.
• A proactive, collaborative, and results-oriented professional who thrives in a dynamic environment.

Core Values We Look For :

• Ownership : Takes individual accountability and initiative.
• Forward Mindset : Bold, proactive, and entrepreneurial approach.
• Collaborative Curiosity : Fosters teamwork with a drive to learn and grow.
• Open Communication : Shares ideas freely and commits to team decisions.
• Empathy and Inclusion : Strives to be inclusive and respectful, whilst understanding the needs of others.

Join Us:

If you are passionate about making an impact and growing within a global leader in insights and market research, we’d love to hear from you. Bring your curiosity, drive, and bold ideas to Toluna – where your work shapes the future of decision-making.