Associate Technology Consultant Level 1 - MA

Location: Woburn, MA

Department: Technology Consulting

Hybrid: Massachusetts client sites

iCorps Technologies, a leading IT Consulting, Managed Services, and Cloud Computing Company, provides strategic leadership, innovative services and hands-on expertise to small and mid-size businesses. An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a superstar go-getter with a proven track record of success and looking for a new challenge—give us a call!

And because we value the hard work of our employees, iCorps offers its consultants competitive pay and benefits, including 15 days of PTO, 5 sick days, a quarterly Bonus program, 401K, your birthday as a holiday, AAA membership, and more!

iCorps hires only the best and the brightest. If that’s you, then it’s time for you to join our team.

Responsibilities

• Provide white glove service at the desktop level
• Be responsible for providing clients with a full range of technical support services for their networks, workstations, remote computing, communications, and Internet needs
• Think proactively and provide technology recommendations and solutions to the assigned Senior Consultant and/or Account Manager
• Identify client challenges and opportunities for improvements and make recommendations to the assigned Senior Consultant and/or Account Manager

Required Skills/Experience

• Proven communication and organizational skills required
• Must have ability to communicate at all levels within an organization
• Bachelor's degree in Computer Science or equivalent experience
• 0 to 1 year experience with maintaining and supporting various technology environments
• Understanding of common operating platforms, connectivity, security and storage is a plus
• Knowledge of email and messaging systems is a plus
  Starting salary for this position is $60,000 annually