Asst. Manager Operations

The Assistant Operations Manager will acts as the strategic link between the Head Office and regional warehouse facilities. You will be responsible for driving operational excellence, ensuring contractual SLAs (Service Level Agreements) are met across various client accounts, and implementing standardized processes to optimize supply chain efficiency.

Key Responsibilities

• KPI Management: Monitor daily, weekly, and monthly performance metrics (e.g., picking accuracy, inventory turnover, dock-to-stock time) across all managed sites.
• Standardization: Develop and enforce Standard Operating Procedures (SOPs) to ensure consistency in service delivery regardless of the warehouse location.
• Resource Allocation: Analyze labor requirements and equipment utilization to ensure warehouses are scaled correctly for seasonal peaks.
• SLA Compliance: Ensure all 3PL client contracts are being honored and address any service failures immediately.
• QBR Support: Prepare data and insights for Quarterly Business Reviews (QBRs) with key stakeholders and clients.
• Onboarding: Assist in the operational setup of new client accounts, from racking layouts to WMS (Warehouse Management System) integration.
• Lean Methodologies: Identify bottlenecks and implement "Lean" or "Six Sigma" initiatives to reduce waste and operational costs.

Job Type: Full-time

Pay: ₹30,000.00 - ₹34,000.00 per month

Benefits:

• Provident Fund

Work Location: In person