ATM Test Manager

Job Description – ATM Test Manager

Location: Onsite – Riyadh, Saudi Arabia (with a leading Saudi Bank)

Employment Type: Full-Time

Role: Test Manager – ATM Domain

Role Overview

We are seeking an experienced ATM Test Manager to lead, manage, and deliver end-to-end testing for ATM channels within a large, fast-paced banking environment in Riyadh, Saudi Arabia. The candidate must bring strong expertise in ATM testing, test strategy creation, stakeholder communication, and team leadership, ensuring high-quality delivery and continuous improvement across engagements.

Key Responsibilities

1. Test Management & Delivery Ownership

• Own overall responsibility for test quality, completeness, and timely delivery across ATM projects.

• Define and implement the Test Strategy , test approach, and end-to-end test plans.

• Create overall test schedule, resource plans, workload allocation, and technical skill requirements.

• Ensure smooth test execution, monitor progress, resolve blockers, and ensure readiness for each testing phase.

2. Stakeholder & Client Management

• Interact regularly with client stakeholders to review risks, issues, dependencies, and overall test progress.

• Drive closure of project concerns and ensure alignment with business and technical teams.

• Report project status to the Delivery Manager / Program Manager with clear visibility on progress, risks, and mitigation.

3. Governance, Compliance & Quality Assurance

• Ensure full compliance with internal QualityKiosk processes and client-specific QA standards.

• Consolidate and publish test metrics, dashboards, and reporting artifacts as per governance requirements.

• Lead process improvement initiatives and champion testing best practices across the engagement.

4. Test Design, Planning & Execution

• Create detailed Test Design , including test scenarios, cases, data requirements, and execution strategy.

• Develop execution plans for SIT, Regression Testing, Functional Testing, and ATM-specific validations.

• Review test coverage, environment readiness, and dependencies to ensure flawless delivery.

5. Team Leadership & Workload Management

• Assign tasks, manage daily workloads, and monitor team productivity.

• Provide guidance, mentoring, and technical support to ensure efficient execution.

• Drive knowledge management, maintaining updated documentation and reusable assets.

Skills & Competencies (Must-Have)

Technical Skills

• Strong hands-on experience in ATM Testing , including:

• ATM transaction flows

• Switching systems (e.g., IST/Switch, BASE24, Postilion – if any)

• End-to-end ATM validations (functional, regression, device integration)

• Solid understanding of:

• EMV standards

• ISO 8583 message formats

• Host authorization flows

• Dispute & reconciliation testing (nice to have)

• Experience with defect management, test management, and reporting tools (Jira, QC/ALM, etc.)

Management & Delivery Skills

• Test Strategy creation, planning, scheduling, and execution management

• Strong stakeholder and client communication skills

• Risk management, issue tracking & escalation handling

• Ability to drive test improvement initiatives and QA governance

• Reporting, metrics consolidation, dashboards, and status communication

• Strong experience managing QA teams and ensuring high productivity

Soft Skills

• Excellent communication and interpersonal skills

• Strong analytical and problem-solving abilities

• Ability to work under pressure with tight timelines

• Leadership presence and team motivation capability