AT&T Customer Representative

We are a well-established sales and consulting firm headquartered in Miami Lakes, FL, that has experienced remarkable growth due to our innovative, people-first approach. Our clients work with us because of our expertise, industry knowledge, and ability to integrate tactical, direct, and customer-focused sales and marketing campaigns into their broader outreach strategy. Our AT&T Customer Representatives team provides industry-leading customer acquisition and support marketing and sales solutions for our clients in the telecommunications sector, helping them achieve new heights in customer engagement and satisfaction.

We provide our name-brand household clients with some of the most cutting-edge client support and sales services. As an AT&T Customer Representative, you will be key in building and nurturing client relationships. As an AT&T Customer Representative, you will focus on supporting accounts, ensuring client satisfaction, and facilitating ongoing success by coordinating outreach campaigns and providing critical updates. If you are enthusiastic about developing your sales and communications skills, our AT&T Customer Support Representative role may suit you!

In this AT&T Customer Representative role, you will:

• Collaborate with customers directly to understand their goals and provide tailored support to drive customer engagement, satisfaction, and sales revenue.
• Assist in developing account management and customer retention strategies, tracking key performance metrics, and identifying areas for growth.
• Communicate effectively with clients and customers, handling inquiries and providing timely resolutions to enhance client satisfaction.
• Our AT&T Customer Representatives act as the main point of contact for new customer accounts, handling inquiries, addressing concerns, and providing timely solutions.
• Other duties as assigned.

AT&T Customer Representative Qualifications:

• 1-3 years of experience in sales, client relations, customer service, or a similar client-facing role.
• Excellent interpersonal and communication skills, focusing on building client trust and rapport.
• Strong organizational skills and the ability to manage multiple accounts or projects simultaneously.
• Comfortable working in a collaborative, client-centric environment and adapting to evolving client needs.
• A proactive, solutions-oriented mindset with high professionalism and attention to detail.

Job Type: Full-time

Pay: $50,000.00 - $57,000.00 per year

Benefits:

• Professional development assistance

Work Location: In person