AT&T CUSTOMER REPRESENTATIVE

At San Antonio Sales Advisors, confidence is earned through competence. As a sales and business consulting firm, we’re hiring an AT&T Customer Representative to support San Antonio households with AT&T solutions that fit their lives. As an AT&T Customer Representative, you’ll work face-to-face with clients, mastering device specs and plan details so they can explain them simply and ensure every sales enrollment is accurate and compliant.

As an AT&T Customer Representative, you see the big picture for every household you assist. The AT&T Customer Representative combines immediate problem-solving with strategic planning for their future mobile needs, offering sales recommendations that are always relevant, integrating into the role as a client advocate

Key Responsibilities of an AT&T Customer Representative

• Engage San Antonio residents through community‑based outreach to promote AT&T’s 5G wireless performance, smartphone lineup, and current mobile promotions.
• Support the wireless sales process by qualifying leads, recommending plans, and guiding residents through device and service selections.
• Assist with customer onboarding and device activation to ensure residents transition smoothly into AT&T’s high‑speed mobile data and messaging services.
• Use AT&T’s data and sales tools to update account information, maintain enrollment accuracy, and track basic sales activity for the local territory.
• Identify sales opportunities within households, such as additional lines, device upgrades, and eligible trade‑in promotions.
• Resolve basic service and billing questions with clear, supportive communication that reinforces customer satisfaction and loyalty.
• Work closely with fellow AT&T Customer Representatives to coordinate sales strategies, share best practices, and drive consistent, high-quality results for every client interaction.

Minimum Qualifications of an AT&T Customer Representative

• High school diploma or GED required
• Experience in sales, customer support, or retail where relationship building and performance targets were central to the role.
• Exceptional interpersonal skills with the ability to translate complex wireless specifications into clear, actionable benefits for residential customers.
• Driven, coachable, and territory‑minded approach capable of supporting acquisition goals, upgrade opportunities, and retention metrics.

Job Type: Full-time

Pay: $890.00 - $1,190.00 per week

Benefits:

• On-the-job training

Work Location: In person