The AT&T Sales Service Trainee will lead new customer acquisition efforts across the Miami area through business outreach and advertising strategies. The AT&T Sales Service Trainee role involves executing telecommunication service initiatives to increase customers and sales education on product solutions. This is more than just an AT&T Sales Service Trainee position, we are looking for someone to make a difference when managing customers' accounts, creating satisfaction and becoming a sales expert in our services.
Responsibilities of the AT&T Sales Service Trainee:
- Create and maintain brand loyalty through excellent in-person customer and business interactions on behalf of AT&T
- Work with businesses to understand the services they have and how we can best assist them with finding product resolutions which can include wireless, internet and voip options
- Process all sales orders for businesses and follow up with their account management to ensure customers satisfaction
- Stay current on product knowledge and promotions to provide the best opportunity for businesses
- Communicate brand values, features and benefits effectively to diverse audiences.
- Participate in workshops and training sessions to increase skills while shadowing more experienced staff to develop skills for higher responsibilities.
AT&T Sales Service Trainee Qualifications:
- Strong interest in working within the technology industry
- Excellent communication and interpersonal skills to be able to work with businesses and customers
- Ability to work collaboratively in a team environment
- Prior working experience in a customer service, sales, retail, business, or similar environment
Job Type: Full-time
Pay: $46,886.97 - $56,466.03 per year
Work Location: In person