Audio Visual Quality Control Manager

Job Overview
The Quality Control Manager is responsible for ensuring all production equipment meets company standards for performance, reliability, and show readiness. This role plays a critical part in maintaining the integrity of our inventory by overseeing quality control processes, supporting repairs and RMA workflows, and verifying accuracy of outbound orders. In addition to hands-on responsibilities, this role is expected to build and develop a strong, reliable team focused on quality, ensuring that all gear is consistently prepped, tested, and delivered in the best possible condition. The ideal candidate is detail-oriented, technically knowledgeable, and proactive in identifying and resolving issues before gear leaves the warehouse.

• Organize and manage audio, video, and production inventory.
• Clean, maintain, and ensure proper functioning of all equipment.
• Perform detailed QC checks on audio, video, camera, and general production gear before and after events.
• Test signal flow, connectivity, firmware, and operational readiness of equipment.
• Identify, document, and report damaged or missing gear.
• Prep and de-prep equipment for shows according to company standards.
• Keep the workspace clean, organized, and safe.
• Collaborate with team members to ensure smooth warehouse operations.
• Monitor overall condition and lifecycle of inventory, identifying items in need of maintenance, repair, or replacement
• Assist in reviewing and verifying orders to ensure correct gear, quantities, and configurations are pulled and prepared
• Develop and improve QC processes, checklists, and standards to increase consistency and reduce errors
• Maintain clear documentation of QC results, repairs, and inventory status
• Help train team members on proper QC procedures and equipment handling best practices
• Support inventory audits and help investigate missing or damaged equipment

Qualifications

• Basic knowledge of live audio, video, and camera equipment.
• Understanding of signal flow and common production gear connections is a plus.
• Previous experience in a warehouse or production environment preferred.
• Strong attention to detail, especially in quality control and gear inspections.
• Ability to lift and move heavy equipment safely.
• Excellent organizational, communication, and teamwork skills.
• Willingness to work flexible hours, including weekends if necessary.

Pay: From $60,000.00 per year

Work Location: In person