Audiovisual Support Technician

Candidates must apply on our website https://www.metrolibrary.org/about-us/jobs to be considered for this position.

Summary: Under general supervision, the Audio Visual (AV) Support Technician supports complex AV systems from inception through operations at all Metropolitan Library System (MLS) locations. Supports conference room and auditorium setup and operations, presentation and/or sound system setup and operations, and video conferencing system setup and operation. Works closely with the Information Technology (IT) team for configurations and support; works with staff and guests to maximize the use of the AV systems and applications. Monitors, maintains, and supports AV operations, including ensuring connectivity, maintenance, and testing of equipment. Handles all AV responsibilities, including entering, escalating, and closing AV-related help desk tickets promptly.

This position is classified as safety-sensitive.

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

• Associate degree in computer science, film and video Production, audio-visual technology, or a related field; and
• Two years of experience in an AV support or AV operations role

or

• High School diploma or GED; and
• Three years of experience in an AV support or AV operations role

Licenses and Certifications:

• Valid State Driver's License
• Current motor vehicle insurance
• Acceptable Driving Record as defined in the Driver Safety Procedures

HIGHLY PREFERRED QUALIFICATIONS AND COMPETENCIES:

• Bachelor’s degree in computer science, film and video production, audio-visual technology, or a related field and one year of experience in an AV support or AV operations role
• One year of field experience supporting one or more of the following systems: QSC, Crestron, Extron, or AMX.

Job Type: Full-time

Pay: $21.79 - $26.15 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person