Audit and Exam Support Specialist

About the Company

Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses.

Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry.

As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it.

Legal Risk Compliance at Valon

Valon’s Compliance team is a growing, fast-paced team with a goal of building a mortgage servicing platform that both empowers mortgage servicing and MLOs to focus on providing exceptional services and also delivers a transparent product experience to homeowners. As an Audit and Exam Coordinator (Hourly) at Valon, you will provide administrative and operational support for the audit and exam functions within Valon’s servicing business.

About the Role

We are looking for a detail-oriented Audit and Exam Support Specialist (Hourly) to join our Legal Risk Compliance team. In this role, you will support the coordination and execution of state exams, external audits, and internal review processes. You will work closely with team members and business partners in Lending & Servicing to help track requests, organize documentation, and ensure timely responses during audits and exams.

This is an entry-level to early-career opportunity ideal for someone interested in gaining experience in mortgage servicing compliance within a fast-paced, technology-driven environment. The right candidate is organized, responsive, and comfortable handling administrative tasks with accuracy and consistency.

Responsibilities

• Provide administrative support for audits and exams, including tracking requests and deadlines

• Assist in gathering, organizing, and submitting documentation for audit and exam requests

• Maintain trackers for audit findings, requests, and remediation status

• Support follow-ups with internal stakeholders to ensure timely responses

• Help log and organize incoming audit and exam questions

• Assist in preparing materials for audits, exams, and internal reviews

• Perform data entry and documentation updates in internal systems (e.g., Jira or similar tools)

• Support the team with general coordination and process-related tasks

• Other duties as assigned

Ideal Background

• 1–2+ years of experience in an administrative, operations, or support role (mortgage or financial services experience is a plus but not required)

• Strong organizational skills and attention to detail

• Comfortable working with spreadsheets, trackers, and documentation

• Ability to manage multiple tasks and follow through on deadlines

• Strong communication skills and ability to collaborate with cross-functional teams

• Familiarity with tools like Jira, Excel, or similar systems is a plus

Minimum Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred but not required

• Ability to work in a fast-paced environment and handle administrative tasks with accuracy

• Strong reliability and attention to detail

What we can offer

• Compensation: competitive salary and 401k plan

• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits

• Food & meals: in-office snacks and drinks, and Bagel Fridays

• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.

• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback

• Generous time off: 17 days paid time off, sick days, and 11 company holidays

Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.