Auto Claims Adjuster – Property Damage & Liability

Description:

Key Responsibilities

As a Claims Adjuster, you’ll be at the heart of customer interactions, helping policyholders navigate the claims process efficiently and compassionately:

Investigate & Resolve Claims: Assess and resolve auto claims with moderate supervision, focusing on coverage, liability, and damages.
Judgment & Decision-Making: Use sound judgment to determine exposure and the best course of action.
Cost Control: Minimize claims costs and expenses while ensuring a positive experience for policyholders.
Collaboration: Interact extensively with various parties involved in the claim process.
Process Improvement: Identify and implement ways to boost efficiency and effectiveness.
Timely Documentation: Clearly record and communicate claims activity for smooth resolution.
Requirements:

What We’re Looking For

We are looking for an experienced claims professional with expertise in coverage analysis, exceptional negotiation and customer service skills, and the ability to manage claims effectively in a remote environment.

Minimum of 3 years’ experience in personal auto claims processing
Strong analytical and problem-solving skills with keen attention to detail
Proficient with technology and possesses excellent communication skills
Team-oriented, proactive, and resourceful with a “street-smart” mindset
Demonstrated expertise in coverage analysis and negotiation
Bilingual in Spanish and English is highly preferred
Bachelor’s degree is a plus

Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you

Competitive Salary: Rewarding your expertise and experience
Financial Security: 401K with up to a 6% company match
Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services
Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
Work-Life Balance: Monday-Friday, 8 am-5 pm CST
Holidays: At Least 6 Paid Holidays
Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
Employee Recognition: We celebrate work milestones to show appreciation for your contributions
Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance
• Work from home

Work Location: Remote