Auto Damage Desk Appraiser

Job Overview
The Auto Damage Desk Appraiser will be responsible for completing auto physical damage estimates with quality, efficiency, and following industry repair procedures. The ideal candidate will have a minimum of 2 years’ experience in writing auto damage estimates, being proficient in estimating software and expertise in the insurance industry.

Duties

• Conduct virtual estimates and supplements based on photos provided by the customer or body shop in an efficient manner
• Accurately assess vehicle damages and complete a thorough estimate using proper repair procedures
• Adheres to company claims procedures and guidelines
• Negotiates with auto repair facilities and reaches agreement for cost of repair
• Evaluate the Actual Cash Value of a vehicle determined to be a total loss following company guidelines
• Settle vehicles determined to be a total loss
• Identify and report underwriting concerns or evidence of external fraud to appropriate channels
• Performs other duties as assigned

Job Requirements & Skills

• Excellent communication skills with demonstrative ease with both verbal and written formats.
• Attention to detail and ability to multi-task.
• A high degree of motivation and team orientation.
• Direct, results driven, and dedicated to the success of the business and each other.
• 2+ years’ experience as an auto damage appraiser with an insurance company or as a body shop writer
• Experience with major estimating software
• Outstanding customer service and professional communication skills, both oral and written.
• Current Texas Property Casualty Adjuster License or ability to obtain within 30 days of employment
• Understanding and ability to execute and comply with Texas Department of Insurance Guidelines and Requirements as established in the Insurance Code
• Exceptional negotiating skills
• Proficient computer skills with ability to function in all Microsoft Office Programs
• Highly organized
• Ability to multi-task and prioritize successfully in a fast paced, high volume environment
• Demonstrated ability to exercise good judgement
• Non-Standard Claims Handling Experience preferred
• Bilingual (English/Spanish) desired

Company Overview Aguila Dorada is a fast-growing, profitable non-standard auto insurance MGA headquartered in Texas. We’re building a best-in-class claims organization from the ground up. This is a rare opportunity to join an MGA in high-growth mode, where your work will directly shape processes, culture, and outcomes, not just maintain the status quo. With strong financial backing, a growing policy count, and nationwide expansion ambitions, we offer meaningful career growth for professionals who want to build, lead, and grow with the business. If you’re looking for stability and upside and want to be part of something being built the right way, this is the place.

Why Join Us

• Build from the ground up – Be part of creating a new in-house claims organization, not inheriting legacy problems
• High-growth, profitable MGA – Strong financial footing with high policy growth and long-term stability
• Real influence – Your ideas, decisions, and performance will directly shape workflows, standards, and outcomes
• Career acceleration – Clear opportunities to grow as the company expands in Texas and beyond
• Nationwide ambitions – Join early as we scale toward a multi-state, national platform
• Culture of accountability and professionalism – We pay what’s owed, do things the right way, and value operational excellence

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person