Auto Glass Claims Specialist

Soda City Strategies is seeking motivated and customer-focused individuals to join our team as Auto Glass Claims Specialists. In this role, you will assist customers through the auto glass insurance claims process while ensuring a smooth, professional, and efficient experience.

This position combines customer service, claims support, and face-to-face interaction, making it ideal for individuals who enjoy working with people and solving problems in real time.

Key Responsibilities:

• Assist customers with auto glass insurance claims from start to finish
• Conduct basic vehicle inspections to identify glass damage (training provided)
• Educate customers on windshield safety and insurance coverage
• Verify and document customer and insurance information accurately
• Provide professional, friendly, and solution-oriented customer service
• Work in residential and business environments to support client needs

What We Offer:

• Paid training – no prior experience required
• Weekly pay + performance-based incentives
• Clear path for advancement into leadership and management roles
• Supportive, team-oriented work environment
• Hands-on experience in customer relations and claims processing

Qualifications:

• Strong communication and interpersonal skills
• Detail-oriented with the ability to stay organized
• Positive attitude and coachable mindset
• Reliable transportation required
• Ability to work both independently and in a team setting

Preferred (Not Required):

• Customer service or client-facing experience
• Background in claims, insurance, or sales

Why Join Soda City Strategies?

We are a fast-growing company focused on developing our team from the ground up. We prioritize growth, leadership development, and creating opportunities for individuals to advance based on performance—not tenure.

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Professional development assistance

Ability to Commute:

• Columbia, SC 29210 (Required)

Work Location: In person