PremierDrive Insurance
PremierDrive Insurance is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background in customer service, claims support, and inbound/outbound insurance sales. Selected candidates will serve as key representatives between PremierDrive and our U.S.-based policyholders, ensuring all auto insurance needs are handled efficiently and with exceptional care.
Responsibilities (Auto Insurance Role):
- Follow up on unpaid or pending auto insurance claims with providers and policyholders.
- Review and analyze claim denials, underpayments, or rejections; handle appeals or resubmissions when needed.
- Use insurance carrier portals, clearinghouses, and phone/email to resolve outstanding claim issues.
- Maintain accurate documentation in claim management or CRM systems.
- Identify recurring issues or delays in claims and escalate them for process improvement.
- Collaborate with policy administration, underwriting, and claims processing teams to ensure timely and accurate claim resolutions.
Qualifications:
- 2–4 years of experience in auto insurance or customer service.
- Strong knowledge of auto insurance and coverage types.
- Able to explain insurance products clearly to customers.
- Comfortable using computer systems and online insurance tools.
- Excellent speaking and listening skills.
- Patient, friendly, and professional in customer interactions.
- Works well in a team and open to learning.
- Able to meet daily goals for calls and sales.
Work Schedule:
Monday to Saturday
7:00 PM to 3:00 AM (Pakistan Standard Time)
Benefits:
- Medical coverage through local healthcare providers
- Company car provided after 3 months of employment
- Monthly fuel allowance as a fringe benefit
Salary:
Rs 75,000 per month
Location:
Flat # C-55, Mezzanine Floor, Muhammadi Apartments, Federal B Area Block 17, Karachi
Apply Now:
Send your CV via WhatsApp: +92 316 1127036
HR Manager: Syed Ali
Job Type: Full-time
Pay: Rs65,000.00 - Rs85,000.00 per month
Work Location: In person