Auto Repair Advisor

Our bustling car dealership seeks a capable and organized automotive service advisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. Our ideal candidate will have excellent written and verbal communication skills and loves greeting customers. We offer a fun dealership work environment, employment benefits, and ample opportunities to advance your automotive industry career. If this role sounds like a fit for you, start your application today!
Compensation:

$65,000 - $85,000

Responsibilities:

• Maintain the service department schedule and slot appointments for vehicle repairs
• Relay relevant automotive technology and product knowledge to explain necessary repairs to customers scheduling service appointments
• Work with the dealership auto service porter to ensure vehicles are ready for customer pick-up
• Appropriately file all automotive documents such as maintenance records, invoices, repair orders, and more
• Review and verify vehicle warranty protections and service contract coverage when developing cost estimates, work orders, and other paperwork related to necessary repairs

• Performing repair work to customer vehicles to pre-loss condition and accurately following Yach’s work order, along with diagnosing and reporting any additional damage not on the work order.
• Ensuring excellent repairs by following O.E.M. specifications.
• Receive continuous training and certification through I-CAR and similar organizations.
• Meeting production goals set by management
• Maintaining a clean work area at all times to ensure the cleanliness of customer vehicles, along with providing a professional image of our facility. Properly dispose of hazardous chemicals.
• Accurately punching in on the time clock during repairs to enable accurate job monitoring and efficiency.
• Wearing proper safety equipment at all times

Qualifications:

• Have a high school diploma or GED equivalent
• Possess a valid, state-issued driver’s license and acceptable driving record
• Prior experience in a service advisor role not required but is highly preferred
• Stellar communication, organizational, and interpersonal skills are needed
• Must have problem-solving and computer skills, including proficiency in Microsoft Excel, Word, and other fundamental programs

• 5+ years of collision repair experience; higher performer. The top performer can earn up to $100k plus.
• Ability to demonstrate and properly complete light to heavy repairs (bodywork, welding, structural work preferred)
• Familiarity with I-CAR training and/or certifications from similar organizations (I-CAR Platinum certification preferred)
• Experience in completing repairs by following O.E.M. specifications
• Ability to work as an individual and as a team
• Possesses a positive, can-do attitude and willingness to do what it takes to achieve production goals
• Meeting and believing in Yach’s mission and core values
• Ability to multitask and adapt easily to a fast-paced environment
• Auto body painting experience is a plus

About Company

Since 1955, Yach's Body and Custom, Inc. has serviced Wausau and the surrounding areas and has been committed to providing customers with the small-town experience while remaining competitive and cutting-edge within the industry. Yach’s is the perfect combination of old-school collision repair craftsmanship, small-town charm, and the most modern technology, each working in harmony to restore your vehicle to its pre-accident condition, ensuring that you and your family and friends are safe and secure when we put you back on the road again. Yach's mission is to "Glorify God by providing consistent, efficient, high-quality collision repair with an unsurpassed repair experience."