Auto shop claims handler office job!

Job Overview
Join our dynamic auto claims team as an Auto Shop Claims Handler! In this energetic office role, you will be the vital link between insurance providers, auto repair shops, and customers. Your expertise will help streamline claims processing, ensure accurate assessments, and facilitate efficient vehicle repairs. If you thrive in a fast-paced environment, enjoy problem-solving, and have a passion for automotive repair and customer service, this is the perfect opportunity to accelerate your career in automotive claims management. Your proactive approach and attention to detail will drive positive outcomes for all parties involved.

Responsibilities

• Review auto repair shop claims to verify coverage, damages, and repair estimates with precision and clarity
• Negotiate effectively with repair shops, customers, and insurance adjusters to reach fair and timely resolutions
• Analyze vehicle damage reports and auto estimating data to determine accurate claim values
• Coordinate with auto body repair technicians and mechanics to understand repair scopes and timelines
• Manage service writing processes by documenting claim details clearly in our systems
• Conduct thorough analysis of automotive repair estimates, underwriting information, and restoration needs
• Facilitate communication between all stakeholders to ensure smooth claims flow and customer satisfaction
• Maintain detailed records of all claim activities, negotiations, and approvals for compliance and review purposes

Experience will train everything below

• negotiation within an insurance or automotive environment
• mechanical knowledge of automotive systems, auto body repair techniques, and restoration processes
• underwriting principles related to auto insurance claims
• auto estimating tools and auto service management software
• Knowledge of automotive service procedures including collision repair, mechanical repairs, and auto restoration projects
• Excellent analysis skills to evaluate damage reports, repair estimates, and policy coverage details
• writing or automotive service management is highly desirable

Embark on a rewarding journey where your automotive expertise meets exceptional customer service! We’re committed to supporting your growth as you help clients navigate their auto claims confidently. Join us to make a tangible difference in the automotive claims industry while advancing your professional skills!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Work Location: In person