Automations & Integrations Specialist

Do you excel at building seamless workflows, optimizing systems, and creating automations that keep a business running efficiently? Rose Legal Services LLC is seeking a full-time Automations & Integrations Specialist to support our operations team and improve the way our firm works every day.

The Automations & Integrations Specialist will take the lead in developing, maintaining, and optimizing automations across platforms like Clio, LeadDocket, Make, Zapier, Microsoft Office, ChatGPT/AI, and other tools essential to the firm, and possibly assist us with a transition from LeadDocket to HubSpot. The ideal candidate is analytical, tech-savvy, solution-oriented, and able to translate operational needs into smart, scalable workflows. This person will play a key role in helping our team work faster, smarter, and more consistently.

About Rose Legal Services, LLC

Rose Legal Services LLC, based in St. Louis, MO, is a thriving criminal defense and DWI law firm. Our team focuses solely on representing individuals facing charges, arrests, or investigations. We also handle closely related civil litigation like expungements, driver’s license cases, and orders of protection. Our primary goal is securing the best outcomes for our clients while ensuring an exceptional client experience. Above all, we believe in SECOND CHANCES. Our hiring decisions are based on our CORE VALUES:

Uncompromising Integrity: Genuine integrity in every action, no Saul Goodman aspirations.

Care: Deep concern for our clients, their legal matters, our team, and office policies.

Teamwork: Prioritizing client and firm interests over personal agendas.

Growth Mindset: Continuous improvement, education, and adaptation to new technology.

Relentless Focus on Client Experience: We want our clients to have an outstanding experience working with us.

Key Responsibilities:

Systems & Automation Development

• Build, refine, and maintain automations using Make, Zapier, and other no-code platforms.
• Integrate core systems such as Clio Manage, LeadDocket, Microsoft Office, ChatGPT or other AI platforms, phone systems, and internal databases.
• Assist us with upgrading our CRM from LeadDocket to another system, such as HubSpot.
• Create workflows that reduce manual tasks and improve efficiency across departments.

Operational & Technical Support

• Troubleshoot automation failures and system sync issues.
• Audit existing workflows to ensure accuracy, consistency, and reliability.
• Support the team by identifying opportunities for process improvement and system enhancement.

Data & Reporting

• Help maintain clean, accurate data across all integrated platforms.
• Build dashboards or reports that support leadership with real-time visibility.
• Assist with data migrations, imports, exports, and cleanup projects as needed.

Cross-Team Collaboration

• Work closely with operations, intake, admin, and leadership to understand workflow needs.
• Document processes, automations, and SOPs clearly and consistently.
• Serve as a resource for team members learning new systems or features.

Requirements:

The ideal candidate for this role will bring:

• Proven experience in workflow automation, integrations, or systems administration.
• Strong proficiency with Make, Zapier, LeadDocket, Microsoft Office, Chat/GPT or other AI plantforms, HubSpot, and CRM/automation tools.
• Experience with Clio Manage or other legal practice management systems (strong advantage).
• Excellent analytical and problem-solving skills with a high level of accuracy.
• Ability to troubleshoot technical issues and optimize processes independently.
• Strong communication skills and the ability to collaborate with both technical and non-technical team members.
• Reliable internet and the ability to work full-time in a remote environment.
• A proactive mindset with a passion for building efficient, user-friendly systems.

Candidates must have proven experience in legal-tech, SaaS automation, and advanced Clio, HubSpot operations. We are looking for someone who can hit the ground running, independently design and implement efficient systems and optimize complex automations and integrations.

If you are an expert in workflow automation, systems integration, and process optimization and excited by the opportunity to directly improve operations and efficiency at a growing law firm, we want to hear from you.

Job Type: Full-time

Pay: ₹894.65 per hour

Expected hours: 40 per week

Education:

• Bachelor's (Required)

Experience:

• Automations and intergrations: 3 years (Preferred)

Language:

• English (Required)

Work Location: Remote