Automotive BDC/Customer Service Representative - CDJR Lawrenceburg, IN

Automotive BDC/Customer Service Representative

Jeff Wyler CDJR of Lawrenceburg, IN is looking to add an outgoing and friendly BDC Representative to our sales team to answer potential customers’ questions about vehicle prices, availability, etc., and to schedule appointments for them to meet with our dealership's sales team.

Ideal applicants will be well-spoken and courteous to ensure a positive impression is made on our current and potential customers. You do not have to close any sales!

Jeff Wyler Offers:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

• Competitive pay plan
• Vacation and holiday pay.
• Medical, dental, vision, 401K, Life, and more!
• Stable work with growth opportunities.
• Ongoing training and development.
• A positive and professional atmosphere.

Responsibilities - BDC Representative:

• Communicate effectively with Internet customers according to their preferred method of communication, whether by phone, email, or in person.
• Follow the BDC process for making phone calls and setting appointments.
• Check email frequently and respond to inquiries immediately and professionally.
• Deliver messages intended for other departments promptly and communicate clearly.
• Maintain an ongoing customer database to capture repeat business
• Participate in phone campaigns like calling customers who have not been in for over a year
• Provide excellent customer service
• Establish individual sales and profit objectives
• Other duties may be assigned

INDSJBR

• Automotive BDC or Sales experience is a plus!
• Customer service and telephone/call center experience is a plus
• Must be comfortable speaking on the phone and handling high call volume
• An energetic and outgoing 'people person' who is motivated to succeed
• Energetic and thrive in a fast-paced team environment
• High school diploma or equivalent

All applicants must demonstrate the ability to pass pre-employment testing, including a background check, MVR, and drug screening.

The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, parental status, veteran status, or any other characteristic protected by applicable federal, state, or local law.