Automotive Call Center Team Lead: Lead, Coach & Improve CS

A leading e-commerce platform in Dubai is seeking a Call Center Team Lead to oversee customer service operations within the automotive industry. The role involves supervising a team of customer service representatives to ensure high customer satisfaction, tracking performance metrics, and identifying training needs. Ideal candidates should have extensive experience in a call center, strong leadership skills, and knowledge of the automotive industry. The position offers health and life insurance, along with benefits like preferential car purchase pricing.