Automotive Service Cashier/ Switchboard Operator/Appointment Coordinator
Deel Volkswagen is seeking a reliable and detail-oriented Automotive Cashier to support our Service Department operations, including customer transactions, scheduling, and communication in a fast-paced dealership environment.
Position Overview:
As a Service Cashier, you’ll be responsible for processing payments and providing outstanding customer service at the end of each visit. You’ll be a key part of ensuring our Service Department runs smoothly and professionally.
This is not a traditional retail cashier role. This position supports a high-volume automotive service department and requires strong organization, communication, and multitasking skills.
Key Responsibilities:
- Responsible for handling customer transactions, processing payments, and providing excellent customer service in the service department of an automotive dealership.
- Requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
- Assist customers in scheduling future service appointments.
- Greet customers in a friendly and professional manner.
- Answer customer inquiries regarding service invoices, payments, and general service department information.
- Accurately process customer payments via cash, credit card, or other payment methods.
- Ensure proper handling of refunds, discounts, and warranty-related transactions.
- Provide customers with detailed receipts and explain charges when necessary.
- Balance cash drawer and reconcile daily transactions.
- Coordinate with service advisors to ensure accurate billing.
- Prior experience as a cashier, receptionist, or in customer service (automotive industry experience is a plus).
- Strong organizational and multitasking skills.
- Proficiency in basic math and computer skills (experience with dealership management software is a plus).
- Ability to work flexible hours, including weekends, if required.
Why Join Deel Volkswagen?
- Competitive hourly pay
- Work in a modern, high-volume Volkswagen dealership
- Health insurance and retirement plan options
- Positive, team-oriented environment
Job Type: Full-time
Pay: $15.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Cash handling: 1 year (Preferred)
Ability to Commute:
- Miami, FL 33133 (Required)
Ability to Relocate:
- Miami, FL 33133: Relocate before starting work (Required)
Work Location: In person